CLM - Business Analyst
Epiq · Uk, Irkutsk, Russia
- Hybrid
- Full-time
- $100,000 / year
- Uk, Irkutsk, Russia
Job highlights
- Analyze and implement CLM systems for clients.
- Gather requirements and design future processes.
- Configure CLM solutions and support implementation.
- Develop training materials and ensure user adoption.
- Provide post-go-live support and reporting.
About the role
Senior Business Analyst CLM Implementation
It's fun to work at a company where people truly believe in what they are doing!
Job Description
Please note: this opportunity requires flexibility working on US hours.
We are seeking a detail-oriented and analytical Senior Business Analyst with expertise implementing Contract Lifecycle Management (CLM) systems to join our team. This role will be a key contributor to CLM implementation projects, working closely with clients to understand business needs, analyze contract management processes, and support the design and deployment of CLM solutions. The ideal candidate will have a strong background in requirements gathering, process mapping, and solution configuration, with a focus on delivering tailored solutions that drive efficiency and compliance in contract management.
Key Responsibilities:
- Requirements Gathering & Stakeholder Engagement: Conduct interviews and workshops with stakeholders to gather, document, and validate business requirements for CLM projects. Develop a deep understanding of client contract management processes, identifying opportunities for automation and efficiency improvements. Serve as a trusted advisor to clients, translating business needs into functional requirements and aligning solutions with strategic goals.
- Process Analysis & Future-State Design: Analyze current-state contract lifecycle processes, including contract creation, approval, negotiation, and post-execution management. Collaborate with clients to design future-state processes, focusing on best practices and optimizing the CLM workflow for scalability and compliance. Develop and present detailed process maps, functional specifications, and solution documentation for stakeholder review.
- Solution Configuration & Implementation Support: Configure CLM systems based on gathered requirements, including setting up workflows, templates, metadata, and reporting dashboards. Partner with technical teams to oversee and validate customizations, integrations, and data migrations as part of the CLM implementation. Support testing phases by developing test cases, conducting user acceptance testing (UAT), and troubleshooting issues to ensure solution quality.
- Training & User Adoption: Develop training materials, user guides, and process documentation to support end-user adoption of the CLM solution. Conduct training sessions and workshops to familiarize users with new processes, workflows, and system functionality. Serve as a point of contact for post-go-live support, addressing user queries and identifying opportunities for system enhancements.
- Continuous Improvement & Reporting: Monitor solution performance and user feedback post-implementation, making recommendations for continuous improvement. Leverage data from the CLM system to generate insights on contract performance, cycle times, and compliance metrics. Provide actionable reports and dashboards to stakeholders, showcasing the impact of the CLM solution on business objectives.
Qualifications:
- Education & Experience: Bachelor’s degree in Business, Information Systems, or a related field; Master’s degree is a plus. 5+ years of experience as a Business Analyst, preferably with a focus on CLM or related contract management software. Demonstrated experience in requirements gathering, process analysis, and solution configuration within a CLM system (e.g., Agiloft, Icertis, Conga, Malbek, ContractPodAi).
- Technical & Analytical Skills: Proficiency in process mapping and business analysis techniques. Experience with CLM configuration and understanding of contract lifecycle processes. Familiarity with data analysis and reporting tools, with the ability to derive insights from contract performance metrics.
- Communication & Interpersonal Skills: Strong written and verbal communication skills, with an ability to articulate technical concepts to non-technical stakeholders. Proven ability to build and maintain positive client relationships. Detail-oriented and self-motivated, with a commitment to delivering high-quality work.
- Work Authorization: Must be authorized to work in the United Kingdom for any employer.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Epiq’s policy is to comply with all applicable equal employment opportunity laws. Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.
Key skills/competency:
- Contract Lifecycle Management (CLM)
- Business Analysis
- Requirements Gathering
- Process Mapping
- Solution Configuration
- Stakeholder Engagement
- Client Relationship Management
- Agiloft
- Icertis
- Conga
Skills & topics
- Business Analyst
- CLM
- Contract Lifecycle Management
- Requirements Gathering
- Process Analysis
- Solution Configuration
- Stakeholder Engagement
- Agiloft
- Icertis
- Conga
How to get hired
- Tailor your resume: Highlight CLM experience, business analysis skills, and specific software proficiency.
- Craft a compelling cover letter: Emphasize your understanding of contract lifecycle management and client needs.
- Prepare for interviews: Be ready to discuss CLM implementation case studies and problem-solving approaches.
- Showcase client focus: Demonstrate your ability to build relationships and deliver tailored solutions.
- Research Epiq: Understand their mission, values, and commitment to equal employment opportunities.
Technical preparation
Master CLM software configuration and workflows.,Practice process mapping and documentation techniques.,Study contract lifecycle management best practices.,Prepare to discuss CLM data analysis.
Behavioral questions
Describe a complex client requirement challenge.,How do you manage stakeholder expectations?,Tell me about a time you improved a process.,How do you ensure user adoption of new systems?
Frequently asked questions
- What are the key CLM systems Epiq works with for the Senior Business Analyst role?
- For the Senior Business Analyst CLM Implementation role at Epiq, experience with CLM systems such as Agiloft, Icertis, Conga, Malbek, or ContractPodAi is highly valued. Highlighting your familiarity with these or similar platforms on your resume will strengthen your application.
- What is the expected work arrangement for the Senior Business Analyst CLM Implementation position at Epiq?
- The Senior Business Analyst CLM Implementation role requires flexibility to work on US hours, indicating a need for availability during those times regardless of your specific location. The job description does not explicitly state a remote or on-site requirement for the UK applicant, but adherence to US business hours is essential.
- What level of experience is required for the Senior Business Analyst CLM Implementation job at Epiq?
- Epiq is seeking a Senior Business Analyst with at least 5 years of experience as a Business Analyst. Prior experience specifically focused on CLM or related contract management software is strongly preferred for this role.
- What are the primary responsibilities of a Senior Business Analyst at Epiq regarding CLM implementation?
- As a Senior Business Analyst at Epiq, your primary responsibilities will include gathering business requirements, analyzing current contract management processes, designing future-state workflows, configuring CLM systems, supporting implementation and testing, developing training materials, and providing post-go-live support and reporting.
- Does Epiq require specific education for the Senior Business Analyst CLM Implementation role?
- Epiq requires a Bachelor’s degree in Business, Information Systems, or a related field for the Senior Business Analyst CLM Implementation position. A Master’s degree is considered a plus.
- How does Epiq approach equal employment opportunities for the Senior Business Analyst CLM Implementation role?
- Epiq is committed to equal employment opportunity and prohibits unlawful discrimination. They also take affirmative action for minorities, women, covered veterans, and individuals with disabilities. Assistance or accommodations for applicants with disabilities during the application process are available upon request.