Director of Business Operations | Procurement
Epicor · Minneapolis, MN
- On site
- Full-time
- $186,500 / year
- Minneapolis, MN
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Subject: Interested in the Director of Business Operations | Procurement role at Epicor
Hi Riley — I came across the Director of Business Operations | Procurement opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Epicor stood out because…
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Job highlights
- Lead procurement operations and strategy execution.
- Negotiate enterprise software and SaaS agreements.
- Manage full contract lifecycle and supplier relations.
- Implement and enhance procurement technologies.
- Drive procurement transformation and team development.
About the role
Director of Business Operations Procurement
Step into a leadership role where strategy meets execution. As a Director of Business Operations | Procurement, you will lead a team responsible for pre-order operational activities including sales order support, fulfillment, pricing, and procurement. You will be responsible for driving supplier strategy, optimizing contracts, and elevating operational excellence through technology and process improvements. Working across a dynamic software ecosystem, you will partner with cross-functional leaders to deliver scalable solutions and long-term value. We are seeking applicants with strong negotiation expertise, strategic thinking, and the ability to influence at all levels of the organization.
What You Will Be Doing
- Lead strategic negotiations for enterprise software platforms and SaaS subscriptions, driving favorable commercial outcomes while maintaining strong supplier relationships
- Manage the full contract lifecycle—from RFP development and negotiation through execution, renewal, and compliance—for software and professional services agreements
- Develop and execute procurement strategies across software licensing, consulting services, and technology partnerships, balancing cost, quality, and risk
- Oversee the Travel & Expense program, including supplier negotiations, policy development, compliance, and program optimization
- Implement and enhance procurement technologies across the procure-to-pay (P2P) cycle, including CLM, ERP, and workflow automation tools
- Analyze financial models to support deal structuring, total cost of ownership, and savings reporting for executive stakeholders
- Lead procurement transformation initiatives, including process improvements, system implementations, and organizational change efforts while mentoring and developing team members
What You Will Likely Bring
- 8+ years of progressive procurement experience with demonstrated success negotiating enterprise software and SaaS agreements
- Deep expertise in software licensing models, subscription agreements, professional services contracts, and supplier relationship management
- Strong financial acumen with experience in deal structuring, pricing analysis, margin evaluation, and cost optimization
- Advanced proficiency in Microsoft Excel and experience with enterprise platforms such as Microsoft 365, ServiceNow, Salesforce, and CLM systems
- Excellent stakeholder management and negotiation skills with the ability to influence cross-functional teams and executive leadership
- Strong understanding of contract compliance, risk management, and software licensing governance
What Could Set You Apart
- Experience working in private equity-backed or high-growth SaaS environments, including scaling operations or supporting M&A activity
- Background implementing AI-enabled procurement tools, automation platforms, or advanced analytics solutions
- Experience building or transforming procurement functions, including organizational design and change management
- Knowledge of royalty models or software billing optimization processes
Join us at Epicor, where your success is our success. Apply today and be part of a team that values proactive, proud, and collaborative partners!
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
- Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
- Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Key skills/competency
- Procurement Strategy
- Contract Negotiation
- Supplier Relationship Management
- Software Licensing
- Financial Analysis
- Procurement Technology (P2P, CLM, ERP)
- Stakeholder Management
- Risk Management
- SaaS Agreements
- Procurement Transformation
Skills & topics
- Director of Business Operations
- Procurement
- Operations Management
- Strategic Sourcing
- Contract Negotiation
- Supplier Management
- Software Procurement
- SaaS Agreements
- Financial Analysis
- Procurement Technology
- Leadership
- Team Management
- Cross-functional Collaboration
- Enterprise Software
- ERP
- CLM
- Salesforce
- ServiceNow
- Microsoft Excel
- Risk Management
- Process Improvement
- Change Management
- M&A
- AI in Procurement
- Automation
- Analytics
How to get hired
- Tailor your resume: Highlight procurement, negotiation, and software/SaaS agreement experience.
- Quantify achievements: Use numbers to show impact in contract value or cost savings.
- Showcase leadership: Emphasize team management and cross-functional collaboration skills.
- Research Epicor: Understand their values (Proactive, Proud, Partners) and SaaS focus.
- Prepare for negotiation questions: Be ready to discuss complex deal structures and challenges.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for the Director of Business Operations | Procurement at Epicor?
- The Director of Business Operations | Procurement at Epicor will lead pre-order operational activities, including sales order support, fulfillment, pricing, and procurement. Key responsibilities involve driving supplier strategy, optimizing contracts, enhancing operational excellence through technology and process improvements, and partnering with cross-functional leaders.
- What specific experience is Epicor looking for in a Director of Business Operations | Procurement candidate?
- Epicor seeks candidates with 8+ years of progressive procurement experience, particularly in negotiating enterprise software and SaaS agreements. Deep expertise in software licensing, subscription agreements, professional services contracts, supplier relationship management, and strong financial acumen are crucial. Proficiency in tools like Microsoft Excel, Microsoft 365, ServiceNow, Salesforce, and CLM systems is also important.
- How does Epicor support career development for its Directors?
- Epicor emphasizes career development through training courses, mentorship programs, and continuous support. They offer free LinkedIn Learning licenses and aim to fill 25% of positions internally, providing ample opportunities for growth within the company.
- What kind of work environment can I expect at Epicor as a Director of Business Operations | Procurement?
- Epicor fosters a proactive, proud, and collaborative team environment. They value diversity, innovation, and partnership, aiming to create a resilient global supply chain. The company supports work-life balance and offers comprehensive benefits.
- What are the "What Could Set You Apart" qualifications for this role at Epicor?
- Qualifications that could set a candidate apart include experience in private equity-backed or high-growth SaaS environments, implementing AI-enabled procurement tools or advanced analytics, and experience building or transforming procurement functions. Knowledge of royalty models or software billing optimization is also beneficial.
- Does Epicor offer remote work options for the Director of Business Operations | Procurement role?
- The job description does not explicitly state the work arrangement for this role. However, given the leadership nature and focus on cross-functional partnerships, it's likely to be on-site or hybrid. Candidates should clarify this during the application or interview process.