Senior Family Partner - CSA
Eliot Community Human Services · Lynn
- On site
- Lynn
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Subject: Interested in the Senior Family Partner - CSA role at Eliot Community Human Services
Hi Jamie — I came across the Senior Family Partner - CSA opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Eliot Community Human Services stood out because…
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About the role
Join Eliot – A Place to Belong, Grow, and Inspire Change
At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.
Benefits at Eliot
We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
Eliot’s innovative Community Behavioral Health Center (CBHC) program serves as a single entry point for mental health and substance use services for youth, families and adults. The Senior Family Partner participates with the Mobile Crisis Intervention team providing strengths-based, solution focused, in-home support to youth and families during a behavioral health emergency, with a primary focus on assisting the parents/caregivers.
Responsibilities:
- Support families in the development of a strengths-based treatment plan/safety plan, in conjunction with the ESP’s clinical recommendations, including crisis intervention techniques to help diffuse a situation, and potentially keep a youth at home, while connecting the youth and family to needed supportive services.
- Assist family partners/parents/caregivers in meeting the needs of youth through educating, supporting, coaching, modeling and guiding, utilizing the empowerment model. Act as a liaison and advocate between family and the mental health/educational system.
- Participate with the Mobile Crisis Intervention team providing strengths-based, solution focused, in-home support to youth and families during a behavioral health emergency, with a primary focus on assisting the parents/caregivers. Ensure compliance with the principles/policies of MCI to advocate for the preference of the family.
- Assist with the hiring, training, and evaluation of Family Partners, and provide weekly supervision.
Qualifications:
- Associates Degree in a human services field and at least one (1) year experience working with children, adolescents or transition age youth, or High School diploma/GED with two (2) years experience.
- Must have a minimum of two (2) years supervisory experience and experience working collaboratively with state agencies, consumer advocacy groups or behavioral health facilities.
- Must be a parent, guardian or caregiver of a youth with special needs, preferably mental health needs.
- Demonstrated ability to work collaboratively with both professional and non-professionals, and have the capacity to work effectively with the service provider community. Ability to be an effective spokesperson representing both the MCI program and the needs of the families in the community.
- Valid driver's license and reliable transportation
Schedule: Monday - Friday, 9:00am-5:00pm
At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.
Apply today and make a difference.