Data Center Operations Technician III

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About This Role:

As a Data Center Technician at our Houston (TXDR) site, you are the hands and eyes on the floor for Crusoe Cloud's production infrastructure. Working inside a colocation environment, you keep customer-facing compute, storage, and the supporting network online and healthy. That means racking and cabling new hardware, diagnosing and repairing server and network faults, keeping physical inventory and asset records accurate to the unit, and helping run our on-site qualification lab where new equipment and configurations are validated before they reach production.

This is a hands-on, detail-driven role for someone who takes pride in the fundamentals: clean cabling, tidy racks, accurate records, and fast, methodical troubleshooting. It is primarily a day-shift position based on site in Houston, with participation in a shared on-call and escalation rotation.

What You'll Be Working On:

• Hardware Install and Break-Fix: Rack, stack, cable, and decommission servers, storage, and network gear, and perform component-level repairs (drives, power supplies, optics, memory, network cards).

• Structured Cabling: Run, label, test, and troubleshoot fiber and copper connections, including high-density optics, and keep cable management clean and well documented.

• Network Troubleshooting: Diagnose and resolve physical-layer and connectivity issues across switches, spines, and cross-connects, partnering with remote network engineering to isolate and clear faults.

• Inventory and Asset Management: Perform regular physical inventory counts, reconcile against system records, and maintain accurate, audit-ready asset tracking.

• Operational Monitoring: Track environmental conditions, power, and hardware health through monitoring and DCIM (Data Center Infrastructure Management) dashboards, and escalate facility issues to the colocation provider.

• Lab Support: Help build, cable, and maintain the on-site qualification lab used to test new hardware and configurations.

• Vendor and Contractor Escort: Coordinate and supervise on-site vendor work, ensuring quality and adherence to site procedures.

• Documentation: Contribute to Standard Operating Procedures (SOPs) and Method of Procedure (MOP) documents, and keep runbooks current.

• Incident and Maintenance Support: Participate in an on-call and escalation rotation to respond to issues that affect availability, and provide notice of planned maintenance to the appropriate teams.

What You'll Bring to the Team:

• Hands-on Data Center Experience: At least 2 years of hands-on work in a live data center or a comparable environment, including rack-and-stack, hardware break-fix, and structured cabling.

• Networking Fundamentals: Solid working knowledge of networking concepts and components (TCP/IP, DNS, switching, optics, cabling standards) and real comfort troubleshooting physical connectivity.

• Inventory Discipline: Experience with physical inventory and asset reconciliation, and the diligence to keep records accurate. You treat meticulous inventory and clean cabling as core to the job, not as chores beneath you.

• Troubleshooting Mindset: Methodical, root-cause problem solving, and the initiative to act without waiting for direction.

• Safety Awareness: Working knowledge of data center safety practices, including safe work around energized equipment and basic lockout/tagout (LOTO) awareness.

• Safety and Compliance: This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation may be required.

Bonus Points:

• Experience in a colocation or smaller-scale data center environment.

• A bachelor's degree in a technical field.

• Certifications such as CompTIA Network+, Server+, or A+, BICSI cabling certifications, or Cisco CCNA.

• Familiarity with DCIM, ticketing, and asset or inventory management tools.

• Experience supporting a hardware qualification or test lab.

• We value demonstrated curiosity and self-direction over pedigree. Hands-on tinkering with networking and server gear is a plus.

Benefits:

• Competitive compensation and equity packages

• Restricted Stock Units

• Paid time off, paid holidays & leave of absence programs

• Comprehensive health, dental & vision insurance

• Employer contributions to HSA account

• Paid parental leave

• Paid life insurance, short-term and long-term disability

• Professional development & tuition reimbursement

• Mental health & wellness support

• Commuter benefits (parking & transit)

• Cell phone stipend

• 401(k) Retirement plan with company match up to 4% of salary

• Volunteer time off

• Global travel insurance & emergency assistance

• Daily meals allowance

• Additional perks & programs specific to location

Compensation Range

Compensation will be paid in the range of up to $90,000 -$100,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. (#INDDIG)

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.