Category Manager, Field Services

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the role:

Crusoe is seeking a results-driven and analytical Category Manager, Field Services & OPEX to support Data Center Deployments & Operations through sourcing, procurement, and contract management for Field and Managed service categories. This role is critical for securing favorable commercial terms, managing contractual compliance, and enabling construction and operation teams to focus on service delivery and infrastructure uptime. We are looking for a motivated professional with a solid background in procurement, category management, or construction who can identify cost savings opportunities, manage vendor relationships, and support strategic sourcing initiatives. This is a full-time position with flexibility to be based in San Francisco (CA), Sunnyvale (CA)

What You'll Be Working On

• Supplier Relationship Management: Support the establishment and maintenance of vendor relationships; serve as the primary commercial point of contact for contract administration and commercial compliance

• Contract Negotiation: Support negotiation of service contracts and commercial terms with vendors to secure favorable pricing, payment terms, and conditions that align with operational requirements defined by Construction & Operations

• Cost Optimization: Identify and drive cost reduction opportunities while supporting operational requirements such as deployment speed and service quality standards

• Vendor Selection Support: Support the vendor evaluation process by providing market analysis and technical vetting including both engineering and operations

• Spend Analysis: Analyze spending patterns and market conditions within Field Services and OPEX categories to inform sourcing decisions and identify negotiation leverage

• Cross-Functional Collaboration: Work closely with Construction, Operations, Finance, and other teams to align procurement with operational needs and business requirements

• Business Review Coordination: Coordinate Quarterly Business Reviews (QBRs) and vendor business reviews with stakeholders

• Risk Management Support: Work with Construction & Operation teams to identify supply risks and support the development of contingency plans for critical vendors to help ensure business continuity

• Documentation & Reporting: Maintain accurate procurement records, contract files, and reports on vendor commercial performance and contract compliance

What You'll Bring to the Team

• Education: Bachelor's degree in Business Administration, Supply Chain Management, Procurement, or a related field

• Experience: Approximately 3-5 years of experience in procurement, sourcing, or category management, with demonstrated success in vendor relationship management and contract negotiation

• Procurement Skills: Demonstrated expertise in vendor relationship management, contract negotiation, and commercial terms structuring

• Analytical Ability: Strong analytical and problem-solving skills with proficiency in data analysis and Excel

• Communication: Excellent written and verbal communication skills with ability to work effectively across teams

• Industry Background: Background in services or OPEX procurement, preferably in technology, cloud, or data center environments

• Operational Mindset: Ability to understand that in a live data center environment, operational requirements and safety/uptime concerns drive decision-making

• Compliance: Must be able to pass a background check

Bonus Points

• Experience with Field Services, Maintenance, or Managed Service contract management

• Knowledge of data center construction and operations

• Experience supporting "white glove" or high-touch service delivery models

• Previous experience in a support function role within an operations-heavy organization

Benefits

• Opportunity for career growth in a high-impact organization and industry

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts

• Paid Parental Leave

• Paid life insurance, short-term and long-term disability

• Teladoc

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• MetLife Legal

• Company paid commuter benefit; $300 per month

Compensation

Compensation will be paid in the range of $151,800 - $184,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.