Software Engineer - Payments
Cloudbeds · New York, NY
- Hybrid
- Full-time
- $140,000 / year
- New York, NY
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Subject: Interested in the Software Engineer - Payments role at Cloudbeds
Hi Taylor — I came across the Software Engineer - Payments opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Cloudbeds stood out because…
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Job highlights
- Builds payment infrastructure processing billions annually.
- Resolves payment processing and reconciliation issues.
- Improves test coverage and system automation.
- Works with global APIs and secure systems.
- Collaborates in a supportive, remote engineering team.
About the role
About Cloudbeds
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.
How You'll Make an Impact:
As a Software Engineer on the Payments team, you'll contribute to the infrastructure that powers billions in annual transaction volume across nearly 10,000 properties worldwide. You'll investigate and resolve issues across payment processing and reconciliation systems, improve test coverage and automation, and tackle the steady stream of fixes and improvements that keep a high-reliability platform running. You'll work in a domain where correctness matters and small details compound - and you'll grow your craft inside a team that holds a high engineering bar. Engineers who demonstrate strong judgment, reliability, and ownership earn increasing scope - including contributing to higher-impact projects across the payments platform.
Our Payments Team:
At Cloudbeds, our Payments tribe builds the systems that keep money moving securely, efficiently, and globally for thousands of our customers. We love solving complex, interconnected problems, integrating with global partner APIs, designing for compliance and security, and constantly iterating on better, more scalable payment solutions. Working on Cloudbeds Payments means joining a supportive, collaborative group of engineers who are building the financial backbone of the industry, together.
What You Bring to the Team:
- Ownership mindset: You take responsibility for the quality and reliability of your work. You don't wait to be told what needs fixing - you flag it, follow through, and close the loop with your team.
- Technical fundamentals: You understand the importance of writing clean, maintainable, and well-tested code. You care about getting the details right - naming, test coverage, edge cases - because you understand that's where reliability lives. You follow standards and code patterns.
- Integration aptitude: You’re comfortable working with external APIs and can navigate documentation, debug integration issues, and build toward resilient interfaces - even when the partner side is unclear.
- Security and compliance awareness: You may not be a PCI expert, but you understand why it matters. You default to secure patterns and ask the right questions when you’re unsure.
- Collaboration under pressure: You communicate clearly when things break, contribute to investigations without needing full context upfront, and stay composed in high-urgency moments.
- Continuous learning: You’re ready to learn. You’re curious about how systems connect beyond your immediate scope. You learn from senior engineers, absorb domain context quickly, and aren’t shy about asking why.
What Sets You Up for Success:
- 2+ years of PHP/Java web application software engineering experience.
- Solid working knowledge of MySQL or PostgreSQL - you can write efficient queries and understand indexing basics.
- Exposure to event-driven architectures and/or microservices concepts; hands-on experience is a plus but not required.
- Familiarity with modern infrastructure tooling (e.g., DataDog, GitHub Actions, Kubernetes, Docker, AWS). Understands the value of logging, metrics, and monitoring, and actively contributes to observability in the systems they work on.
Bonus Skills to Stand Out:
- Familiarity with PCI-DSS, GDPR, or other compliance frameworks - even if just operating within a compliant environment.
- Experience working in payments, fintech, or any domain where transaction accuracy and data integrity are non-negotiable.
- Exposure to Domain-Driven Design concepts or experience working within a codebase that follows its patterns.
- Hospitality or travel industry experience.
Compensation:
For candidates located in the United States, the expected annual compensation range is $115,000 – $140,000 USD.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com
Company Awards to Check Out!
- Best All-In-One Hotel Management System | HotelTechAwards (2025)
- Overall 10 Best Places to Work | HotelTechAwards (2025)
- Most Loved Workplace® Certified (2024)
- Top 10 People’s Choice(2024)
- Deloitte Technology Fast 500 (2024)
Discover our Benefits:
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Monthly Wellness Fridays - enjoy an extra long weekend every month
- Full Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access to professional development, including manager training, upskilling and knowledge transfer.
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
Key skills/competency
- Software Engineering
- Payments Systems
- API Integration
- PHP
- Java
- MySQL
- PostgreSQL
- Event-driven Architectures
- Microservices
- Cloudbeds Platform
Skills & topics
- Software Engineer
- Payments
- PHP
- Java
- MySQL
- PostgreSQL
- API Integration
- Remote
- Web Application
- Fintech
How to get hired
- Tailor your resume: Highlight PHP/Java experience, MySQL/PostgreSQL skills, and integration aptitude, aligning with Cloudbeds' needs.
- Showcase ownership: Emphasize your proactive approach to problem-solving and commitment to code quality in your application.
- Demonstrate technical fundamentals: Detail your experience with clean, maintainable, and well-tested code, including attention to edge cases.
- Prepare for technical interviews: Be ready to discuss your experience with SQL, APIs, and ideally, microservices or event-driven architectures.
- Research Cloudbeds' culture: Understand their remote-first approach, focus on hospitality transformation, and company awards.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work arrangement for the Software Engineer - Payments role at Cloudbeds?
- The Software Engineer - Payments role at Cloudbeds is a fully remote position, as Cloudbeds operates on a 'Remote First, Remote Always' principle. This means you can work from anywhere.
- What are the primary responsibilities of a Software Engineer on the Payments team at Cloudbeds?
- As a Software Engineer on the Payments team, you will focus on maintaining and improving the payment processing and reconciliation systems. This includes investigating and resolving issues, enhancing test coverage and automation, and contributing to the overall reliability of the platform that handles billions in annual transactions.
- What technical skills are most important for the Software Engineer - Payments position?
- Key technical skills include 2+ years of PHP or Java web application experience, solid working knowledge of MySQL or PostgreSQL, and familiarity with modern infrastructure tooling like DataDog, Kubernetes, and AWS. Exposure to event-driven architectures or microservices is also beneficial.
- Does Cloudbeds offer professional development opportunities for Software Engineers?
- Yes, Cloudbeds offers robust professional development opportunities, including access to professional development courses in Cloudbeds University, manager training, upskilling programs, and knowledge transfer initiatives.
- How does Cloudbeds support its remote employees?
- Cloudbeds supports its remote employees through a 'Remote First' policy, PTO in accordance with local labor laws, monthly Wellness Fridays for extended weekends, full paid parental leave, and a home office stipend based on residency.
- What is the expected compensation for the Software Engineer - Payments role in the US?
- For candidates located in the United States, the expected annual compensation range for this role is $115,000 to $140,000 USD.
- What kind of company culture can I expect at Cloudbeds as a Software Engineer - Payments?
- Cloudbeds fosters a culture of ownership, technical excellence, and continuous learning. The Payments team is collaborative and supportive, focused on solving complex problems within a secure and compliant financial backbone for the hospitality industry. They are recognized for innovation and their commitment to inclusion.