Manager, Customer Solutions & Transformation Architecture
Caylent · USA
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- USA
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Subject: Interested in the Manager, Customer Solutions & Transformation Architecture role at Caylent
Hi Jordan — I came across the Manager, Customer Solutions & Transformation Architecture opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Caylent stood out because…
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About the role
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between.
At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!
The Mission
We are seeking a seasoned people and transformation leader to manage and scale our Transformation Architect (TA) team within our Focus and Enterprise Customer Portfolios. This leader will be responsible not only for quality execution and account impact, but for driving organizational change—both for our customers and internally—as we evolve how cloud transformation is sold, delivered, and sustained at scale.
As Manager of Transformation Architecture, you will lead senior architects that scope and embed with our most strategic enterprise customers, shaping how executives adopt AWS as a platform for business transformation. You will operate at the intersection of strategy, execution, talent development, and change management, ensuring our customers realize measurable outcomes and our teams consistently deliver at the highest enterprise standard.
You will partner closely with Sales, Delivery and executive leadership to institutionalize new ways of working, influence account strategy, and elevate our role as a trusted AWS Premier Partner for the most complex, high-impact transformations.
Your Assignment
- Lead & Scale Transformation Architecture: Lead, coach, and develop a team of senior Transformation Architects embedded in strategic and enterprise accounts.
- Drive Organizational Change (Internal): Drive internal change by evolving how sales, architecture, and delivery collaborate—breaking down silos between pursuit and execution.
- Evangelize Best Practices: Contribute to internal playbooks, repeatable patterns, and technical thought leadership that scales across the organization.
- Serve as a Trusted Advisor: Engage directly on strategic opportunities and partner with C-suite and senior technical stakeholders to align AWS-based solutions to their business goals and transformation initiatives.
- Win Complex Pursuits: Partner with sales leadership to win high-stakes, multi-phase projects - owning the technical narrative for executive decision-makers.
- Advance Account Growth: Work closely with CTOs, delivery teams, and AWS field partners to identify future-phase opportunities and expand account value.
Your Qualifications
- Experience:
- 10+ years of architecting, building, and operating solutions on AWS.
- 10+ years in infrastructure, applications, databases, and/or networking architecture.
- 10+ years in consulting or equivalent roles driving complex technical solutions for enterprise customers.
- Skills & Capabilities:
- Strong ability to lead others through change.
- Proven ability to align technical solutions with business strategy and communicate the “why” as clearly as the “how.”
- Quick learner who can rapidly understand a client’s domain, workflows, data, organizational dynamics, and constraints.
- Strong consulting mindset: able to diagnose, scope, and structure solutions to ambiguous problems.
- Exceptional communicator - able to shift seamlessly between technical deep dives with SMEs and strategic conversations with executives.
- Deep understanding of cloud-native patterns and AWS Well-Architected Framework best practices.
- Certifications: AWS Solutions Architect – Professional (required), AWS DevOps Professional and one or more AWS Specialty certifications (preferred).
- Flexibility: Willingness to travel up to 25%.
Preferred Qualifications
- Deep domain expertise in Application Development, Data, AI, and/or DevOps
- Industry vertical expertise (e.g. FinTech, HealthCare, Oil & Gas)
- Experience designing highly-available, fault-tolerant architectures
- Familiarity with compliance frameworks and requirements (e.g. SOC2, HIPAA, GDPR)
- Previous experience in pre-sales or equivalent company-internal strategic roadmap influence
Base Salary Range: The expected base salary range for this position is $185,000 - $275,000 per year, commensurate with experience and qualifications.
Additional Compensation Components: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.
NOTE: We’re unable to provide visa sponsorship now or at any time in the future.
At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.
These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.
If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.
If you have any questions, please contact talent@caylent.com
Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.
We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.Similar roles
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