Inside Sales Engineer
Carrier Enterprise · Syracuse, NY
- On site
- Full-time
- $75,000 / year
- Syracuse, NY
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Subject: Interested in the Inside Sales Engineer role at Carrier Enterprise
Hi Taylor — I came across the Inside Sales Engineer opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Carrier Enterprise stood out because…
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Job highlights
- Sales Engineer for commercial HVAC products.
- Provide technical sales support to contractors.
- Configure, price, and quote solutions.
- Collaborate with commercial sales team.
- Eligible for performance bonuses and incentives.
About the role
About Us
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Find out more about CE at www.carrierenterprise.com.
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Inside Sales Engineer - Commercial HVAC Products
Introduction
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Inside Sales Engineer. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Company Description
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We operate primarily in the B2B environment, selling our products through licensed HVAC dealers and contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. With over 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, we are well-positioned to meet our customers' HVAC/R needs.
Company Website
www.carrierenterprise.com
Job Summary
The Inside Sales Engineer will provide customer sales and support for Commercial contractor sales of HVAC equipment and HVAC parts, and supplies. This role is an exciting opportunity for a self-driven individual who will be responsible for working collaboratively with the commercial sales team as a technical advisor and product advocate. The successful candidate will be responsible for configuring, pricing, and quoting technical and financial solutions that position CE as a viable solution for the customer and marketplace. This position is eligible for performance-based bonuses and incentives. (Salary 70k-80k)
Essential Duties And Responsibilities
- Respond to Business Opportunities: Respond to new business opportunities based on sales leads from Account or Sales Managers and generate quotes for commercial sales with assigned accounts.
- Support Sales Team: Assist Account Managers and Sales Managers with new and existing accounts, and introduce new products to Engineers and Mechanical Contractors.
- Complete Bids and Submittals: Complete bids, submittals, and take-offs based on plan reviews and specifications in support of commercial sales.
- Follow-Up: Follow up on quotes, bids, and submittals to finalize the sale.
- Customer Interaction: Engage extensively with customers, manufacturers, and the sales team via phone and email.
- Training: Assist with training for our Commercial dealers as needed.
- Issue Resolution: Resolve customer issues in alignment with the company’s mission, values, and financial objectives.
- Identify Sales Opportunities: Identify and communicate customer needs and sales opportunities to drive future growth.
- Travel: Travel as needed with the Sales Team to support presentations and trade show activities.
Required Qualifications
- Proficiency in Microsoft Office Applications.
- Ability to read architectural, mechanical, and electrical blueprints.
- Basic understanding of electrical and mechanical control systems.
- Maintain expert-level product knowledge and applications.
- Strong communication, interpersonal, and organizational skills.
- Proficiency with CRM/Database tools.
- Experience working with contractors is highly desired.
- Ability to handle multiple tasks in a fast-paced environment.
- Strong problem-solving abilities with the competence to make recommendations.
Educational And Experience Requirements
- Bachelor’s Degree in Engineering/Technical Field or equivalent successful experience in a similar technical role.
- Excellent interpersonal and communication skills.
- 3-5+ years of commercial HVAC engineering or applications experience, or technical knowledge of HVAC.
Benefits
- Health Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance (Short-term and Long-term)
- Employee Assistance Program (EAP)
- Tuition Reimbursement & Professional Development
- Paid Vacation & Sick time
- Company Paid Holidays
- 401(k) Plan with Employer Match
- Employee Discount Program
Invitation to Apply
Full-time and part-time positions are available. To explore this exciting Inside Sales Engineer opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Key skills/competency
- Inside Sales Engineer
- HVAC Products
- Sales Support
- Technical Advisor
- Product Knowledge
- Bids and Submittals
- Customer Interaction
- Problem-Solving
- Contractor Experience
- Sales Lead Generation
Skills & topics
- Inside Sales Engineer
- HVAC
- Sales
- Engineering
- Commercial HVAC
- Technical Sales
- Product Support
- Bids
- Submittals
- Contractors
- Microsoft Office
- CRM
- Blueprint Reading
- Control Systems
- Sales Quoting
How to get hired
- Tailor your resume: Highlight HVAC engineering, sales support, and blueprint reading skills.
- Craft a compelling cover letter: Emphasize your experience with contractors and CRM tools.
- Prepare for technical questions: Be ready to discuss HVAC systems and product applications.
- Showcase problem-solving: Demonstrate your ability to resolve customer issues effectively.
- Research Carrier Enterprise: Understand their mission and commitment to service excellence.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of an Inside Sales Engineer at Carrier Enterprise?
- The Inside Sales Engineer at Carrier Enterprise is responsible for providing sales and technical support for commercial HVAC equipment, parts, and supplies. This includes configuring, pricing, and quoting solutions, working with the commercial sales team, completing bids and submittals, following up on quotes, and resolving customer issues. The role also involves identifying sales opportunities and potentially traveling with the sales team.
- What qualifications are essential for the Inside Sales Engineer role at Carrier Enterprise?
- Essential qualifications include proficiency in Microsoft Office, the ability to read architectural, mechanical, and electrical blueprints, and a basic understanding of electrical and mechanical control systems. Maintaining expert-level product knowledge and applications is crucial, along with strong communication, interpersonal, and organizational skills, and proficiency with CRM/Database tools. Experience working with contractors is highly desired.
- What is the typical educational background for an Inside Sales Engineer at Carrier Enterprise?
- Carrier Enterprise typically looks for a Bachelor's Degree in an Engineering/Technical Field or equivalent successful experience in a similar technical role. A strong educational foundation in engineering or a related technical field is preferred, complemented by excellent interpersonal and communication skills.
- What kind of experience is required for the Inside Sales Engineer position at Carrier Enterprise?
- The role requires 3-5+ years of commercial HVAC engineering or applications experience, or equivalent technical knowledge of HVAC systems. Experience working with contractors is also highly desired, demonstrating a familiarity with the customer base and their needs.
- What is the salary range for the Inside Sales Engineer position at Carrier Enterprise?
- The provided job description indicates a salary range of $70,000 to $80,000 annually for the Inside Sales Engineer position. Additionally, the role is eligible for performance-based bonuses and sales incentives.
- Does Carrier Enterprise offer benefits for the Inside Sales Engineer role?
- Yes, Carrier Enterprise offers a comprehensive benefits package for full-time employees, which includes Health Insurance, Health Savings Account, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Employee Assistance Program (EAP), Tuition Reimbursement & Professional Development, Paid Vacation & Sick time, Company Paid Holidays, and a 401(k) Plan with Employer Match. An Employee Discount Program is also available.
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