Lead, Information Systems – Workplace Tech Microsoft Platforms
Baylor Scott & White Health · Dallas, TX
- On site
- Full-time
- $140,000 / year
- Dallas, TX
Job highlights
- Lead Microsoft platform delivery and governance.
- Manage onshore and offshore technical teams.
- Own Active Directory and collaboration platforms.
- Drive AI integration responsibly in healthcare.
- Ensure platform reliability and compliance.
About the role
Job Summary
The Lead, Information Systems (IS) leads the delivery, governance, and continuous improvement of enterprise Microsoft platforms that support patient care and healthcare operations. This role combines a strong engineering background, people leadership, and ethical decision-making in a highly regulated, mission-driven environment. The IS Lead owns the Microsoft Tech stack including Microsoft collaboration platforms (Teams non-voice, SharePoint, OneDrive), Power Platform solutions, and analytics capabilities using Microsoft Fabric/Power BI and Active Directory and Group Policy Management. The role contributes to platform architecture, executes roadmaps, and leads multiple delivery teams—including offshore resources—to deliver secure, scalable, and user-centered solutions. Working closely with clinical, operational, cybersecurity, and enterprise architecture partners, this position ensures technology platforms are reliable, compliant, and designed to reduce clinician burden, protect patient data, and support high-quality care across the organization.Key Responsibilities
People Leadership & Delivery
- Lead and manage multiple onshore and offshore teams, including engineers, analysts, and developers.
- Set clear expectations, delivery standards, and performance goals.
- Coach and develop team members with a focus on engineering rigor, accountability, and continuous improvement.
- Ensure predictable, high-quality delivery across multiple workstreams.
Architecture & Roadmap Execution
- Contribute to platform and solution architecture in alignment with enterprise standards.
- Participate in the development and execution of platform roadmaps across identity, collaboration, automation, and analytics.
- Balance innovation, technical debt reduction, and operational stability.
- Identify risks, dependencies, and improvement opportunities early.
Platform & Service Ownership
- Lead collaboration platforms including Microsoft Teams (voice & non-voice), SharePoint Online, and OneDrive.
- Manage Power Platform delivery, including functional solution design & development task.
- Oversee analytics solutions using Microsoft Fabric and Power BI to support operational, quality, and performance reporting.
- Apply UI/UX principles to ensure solutions are intuitive and aligned to healthcare workflows.
Active Directory & Group Policy Management
- Contribute to Active Directory Services, including domain structure, OU design, governance, and lifecycle management.
- Lead Group Policy Management (GPM) design, standardization, and lifecycle governance.
- Ensure AD and GPO configurations support:Secure access to clinical and business systemsEndpoint configuration and security baselinesPerformance, usability, and reliability standards
- Partner with endpoint, security, and compliance teams to meet HIPAA and audit requirements.
- Oversee AD and GPO operations through teams (not hands-on administration).
Governance, Ethics & Risk Management
- Execute governance models across identity, collaboration, automation, and analytics platforms.
- Demonstrate ethical leadership in technology decisions, delivery, and vendor management.
- Ensure responsible handling of patient and workforce data.
- Partner with cybersecurity and compliance teams to support regulatory, privacy, and audit readiness.
- Establish and monitor KPIs, service health indicators, and quality metrics.
Stakeholder Partnership
- Partner with clinical, operational, and administrative leaders to understand priorities and constraints.
- Communicate complex technical concepts clearly to non-technical audiences.
- Serve as a trusted advisor for platform capabilities, risks, and roadmap decisions.
AI & Emerging Technology Leadership
- Enable and govern the responsible use of AI and emerging technologies across Microsoft platforms, including Microsoft 365 Copilot, PowerPlatform AI capabilities, and Fabric/Power BI analytics.
- Ensure platforms are AI-ready through proper identity, access, policy, and data controls (Active Directory, Entra ID, Group Policy).
- Partner with cybersecurity, compliance, and legal teams to deploy AI solutions that are secure, ethical, explainable, and aligned with healthcare regulations.
- Identify and evaluate emerging Microsoft capabilities to improve clinician experience, operational efficiency, and insight generation.
- Promote innovation while enforcing guardrails that protect patient data, privacy, and organizational trust.
Qualifications
Preferred Requirements
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or equivalent experience.
- 7–10 years of progressive IS/IT experience with a strong engineering foundation.
- 2–4 years of people management experience.
- Demonstrated experience with:Active Directory and Group Policy ManagementMicrosoft 365Azure AD / Entra IDMicrosoft Teams (non-voice)Power PlatformMicrosoft Fabric and/or Power BI
- Experience contributing to architecture, executing roadmaps, and leading multi-team delivery.
- Experience managing or coordinating offshore teams.
- Strong communication skills and a demonstrated commitment to ethical leadership.
- Experience in healthcare or other highly regulated environments.
- Microsoft certifications
- Experience supporting endpoint, clinical, or shared services platforms.
- Familiarity with Agile or product-based delivery models.
Minimum Requirements
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 10 Years of Experience
Key skills/competency
- Information Systems Leadership
- Microsoft Platforms Expertise
- Active Directory & Group Policy Management
- Power Platform Development
- Microsoft Fabric & Power BI Analytics
- Team Leadership & Management
- Agile Delivery Methodologies
- Healthcare Technology Solutions
- Cybersecurity & Compliance
- AI & Emerging Technologies
Skills & topics
- Information Systems
- Lead
- Microsoft Platforms
- Workplace Tech
- Microsoft 365
- Teams
- SharePoint
- OneDrive
- Power Platform
- Microsoft Fabric
- Power BI
- Active Directory
- Group Policy Management
- People Leadership
- Architecture
- Roadmap Execution
- Governance
- Ethics
- Risk Management
- Stakeholder Partnership
- AI
- Emerging Technology
- Healthcare IT
- Regulated Environments
How to get hired
- Tailor your resume: Highlight experience with Microsoft platforms, AD/GPO, Power Platform, and leading teams.
- Showcase leadership: Emphasize your people management skills and experience with offshore teams.
- Demonstrate healthcare experience: Detail your work in regulated environments and understanding of HIPAA.
- Prepare for behavioral questions: Be ready to discuss ethical decision-making and stakeholder partnerships.
- Highlight AI knowledge: Showcase your understanding of responsible AI implementation in healthcare.
Technical preparation
Master AD and Group Policy management concepts.,Deeply understand Microsoft 365 services.,Familiarize with Power Platform capabilities.,Review Microsoft Fabric and Power BI.
Behavioral questions
Describe leading diverse onshore/offshore teams.,How do you balance innovation and tech debt?,Give an example of ethical tech decision-making.,How do you partner with clinical leaders?
Frequently asked questions
- What are the key Microsoft platforms managed by the Lead, Information Systems at Baylor Scott & White Health?
- The Lead, Information Systems at Baylor Scott & White Health manages a suite of Microsoft platforms including Microsoft Teams (voice & non-voice), SharePoint Online, OneDrive, Power Platform, Microsoft Fabric, Power BI, Active Directory, and Group Policy Management.
- Does this Lead, Information Systems role involve hands-on administration of Active Directory and Group Policy?
- No, this role primarily involves overseeing the operations and strategic direction of Active Directory and Group Policy through the teams you lead, rather than direct, hands-on administration.
- What is the expected experience level for the Lead, Information Systems position at Baylor Scott & White Health?
- The minimum requirement is 10 years of IS/IT experience, with a Bachelor's degree or equivalent work experience. Preferred requirements include 7-10 years of progressive experience with a strong engineering foundation and 2-4 years of people management experience.
- What role does AI and emerging technology play in this Lead, Information Systems position?
- This role is pivotal in enabling and governing the responsible use of AI and emerging technologies, such as Microsoft 365 Copilot and Power Platform AI, ensuring they are implemented securely, ethically, and in compliance with healthcare regulations.
- Is experience in the healthcare industry a strict requirement for the Lead, Information Systems role?
- While not a minimum requirement, experience in healthcare or other highly regulated environments is strongly preferred, indicating the importance of understanding such contexts for this role.
- What are the primary responsibilities regarding team management for the Lead, Information Systems at Baylor Scott & White Health?
- The Lead, Information Systems is responsible for leading and managing multiple onshore and offshore teams, setting clear expectations, coaching team members, and ensuring high-quality delivery across various workstreams.
- How does this role contribute to patient care and healthcare operations at Baylor Scott & White Health?
- By leading and optimizing enterprise Microsoft platforms, this role ensures technology solutions are reliable, compliant, and designed to reduce clinician burden, protect patient data, and ultimately support high-quality patient care.