Engieneer II, Product Intelligence
ASM · South Korea > Hwaseong
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- South Korea > Hwaseong
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Subject: Interested in the Engieneer II, Product Intelligence role at ASM
Hi Casey — I came across the Engieneer II, Product Intelligence opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and ASM stood out because…
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About the role
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job's mission
As a Engineer II, Product Intelligence at ASM, you will act as a critical bridge between our global engineering teams and semiconductor manufacturing customers. This role combines hands-on deployment and customer engagement with software engineering contributions to our AI/ML-driven analytics platform.
You will work directly in customer environments—including secure, air-gapped fabs—to deploy, stabilize, and continuously improve our solutions. This is an ideal opportunity for engineers who enjoy solving real-world customer challenges while contributing to product development in advanced manufacturing settings.
What you will be working on
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Lead deployment and configuration of Product Intelligence analytics solutions in customer environments
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Support early-stage deployment stabilization by troubleshooting and resolving on-site issues
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Serve as the primary technical interface for customer inquiries, coordinating with global engineering teams
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Deliver technical demonstrations and support customer understanding of platform capabilities
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Assist with on-site system setup including server installation and environment configuration
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Contribute to product development including bug fixing and feature enhancements
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Develop and maintain scripts and tools (e.g., Python, Go) to improve deployment efficiency
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Reproduce and analyze field issues in development/test environments
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Support system integration across APIs, data pipelines, and backend services
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Participate in debugging, root cause analysis, and code review processes
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Execute and enhance test scenarios for new releases, especially in on-premise environments
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Validate software performance in real customer production settings
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Provide structured feedback to improve product reliability, usability, and deployment processes
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Support documentation and standardization of deployment procedures and best practices
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Collaborate with global product, platform, and engineering teams for issue resolution and feature alignment
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Support technical communication with external vendors and partners as needed
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Act as a liaison between field operations and central development teams
What we are looking for
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Bachelor’s degree in Computer Science, Engineering, or related technical field (From Entry Level to 5year Exp.)
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Solid foundation in software development and debugging (Python, Go or similar languages)Basic understanding or exposure to AI/ML or data analytics platforms
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Familiarity with Linux-based environments
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Experience or exposure to modern software technologies (e.g., APIs, data pipelines, backend services)
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Fluent in both Korean and English (written and verbal communication)
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Willingness to work on-site at customer locations and travel as required
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Strong problem-solving skills with a customer-oriented engineering mindset
What sets you apart
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Experience with AI/ML applications or data-driven analytics platforms
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Exposure to semiconductor manufacturing environments or industrial systems
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Experience with software testing, validation, or CI/CD processes
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Knowledge of backend development or distributed systems
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Experience supporting customers or delivering technical demonstrations
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Ability to work effectively in secure, on-premise or air-gapped environments
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
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