Job Overview
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Job Description
Your future role at a glance
Location: Remote
Facility: Ascension and Texas Administrative Office
Department: Administrative Support
Schedule: Day Shift | Full Time | Monday-Friday
Salary: $23.60 - $31.92 (per hour)
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.
How you’ll make an impact in this role
- Organize and coordinate all office support functions, activities, and workflow for the assigned functional area or department.
- Manage core office services, including supplies, telephone coverage, and the preparation and distribution of correspondence, meeting materials, and reports.
- Track, disseminate, and maintain current policies and procedures, including making recommendations for improvements to streamline office functions.
- Organize and maintain filing systems, track scheduling information, and respond to internal and external inquiries, providing information or resources as appropriate.
- Ensure office operating costs are within budgetary constraints and leverage specialized experience in health plan, healthcare call center, and UM authorization, including data input for nurse review.
Education
What minimum requirements you’ll need
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education OR experience, if applicable.
What Additional Preferences We're Seeking
- Must have 2 years of Health Plan, Healthcare Call Center, and UM Authorization Experience.
Key skills/competency
- Utilization Management Coordinator
- Administrative Support
- Office Coordination
- Healthcare Administration
- Health Plan Experience
- Call Center Operations
- Policy and Procedure Management
- Filing Systems
- Data Input
- Healthcare Operations
How to Get Hired at Ascension
- Tailor your resume: Highlight relevant experience in health plans, healthcare call centers, and UM authorization, using keywords from the job description.
- Craft a compelling cover letter: Express your understanding of Ascension's mission and how your skills align with the Utilization Management Coordinator role.
- Prepare for interviews: Be ready to discuss your experience coordinating office functions, managing policies, and handling inquiries, especially in a remote setting.
- Showcase your organizational skills: Emphasize your ability to manage multiple tasks, maintain filing systems, and ensure cost-effectiveness.
- Demonstrate cultural fit: Research Ascension's values and express how you embody their commitment to service, growth, care, and connection.
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