
Software Engineering Manager
Aircall · Madrid Office
- On site
- Permanent full time employee
- Madrid Office
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Subject: Interested in the Software Engineering Manager role at Aircall
Hi Casey — I came across the Software Engineering Manager opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Aircall stood out because…
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About the role
As a Software Engineering Manager for Integrations, you will define technical strategies, oversee software development, and drive operational excellence to deliver reliable, secure, and high-quality solutions.
Your team focuses on:
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Building, scaling, and maintaining Aircall's strategic CRM and helpdesk integrations (HubSpot, Zendesk, Pipedrive, Zoho, and others) to deliver best-in-class ecosystem experiences
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Evolving the Integration Manager platform — creating reusable, scalable components that accelerate the development of new integrations and reduce time-to-market
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Enabling Aircall's AI Agent (voice and messaging) to retrieve and push data across integrated external systems through MCP-based connectivity
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Managing technical relationships with external technology partners, acting as the engineering liaison to align on API contracts, integration timelines, and quality standards
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Maintaining the public API and webhook platform that empowers third-party partners to build and grow integrations on top of Aircall's ecosystem
You’ll collaborate closely with product managers, customer-facing teams, and cross-functional stakeholders to translate business needs into technical execution.
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