
Service Sales Engineer
ACCO Engineered Systems · Denver, CO
- On site
- Full-time
- $90,000 / year
- Denver, CO
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Subject: Interested in the Service Sales Engineer role at ACCO Engineered Systems
Hi Casey — I came across the Service Sales Engineer opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and ACCO Engineered Systems stood out because…
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Job highlights
- Sell and manage repair services for facilities.
- Develop new clients and maintain relationships.
- Manage projects from start to finish.
- Meet sales quotas and profit margins.
- Requires HVAC and plumbing knowledge.
About the role
Service Sales Engineer
ACCO Engineered Systems is seeking a motivated Service Sales Engineer to join our Facility Service Group. This role is crucial for handling projects requiring quick turnaround, involving conceptual design, estimates, and project management. You will maintain a "customer first" attitude, coordinate work internally, and manage both established customer accounts and new client development to achieve sales goals.
Responsibilities
- Identify, sell, and negotiate repair services for commercial and industrial facility systems.
- Prepare and present effective sales proposals to new and existing customers.
- Develop new client relationships through proactive prospecting activities.
- Document and follow up on leads and referrals to ensure customer engagement.
- Manage projects from inception through close-out, ensuring successful completion.
- Proactively resolve issues, provide information, and offer expert advice.
- Build strong partnerships with customers and anticipate their needs.
- Meet and exceed established sales quotas and profit margins.
- Act as a key decision-maker in client interactions.
- Confer with staff and customers throughout all project phases.
- Review contracts to ensure compliance with all terms.
- Partner with in-house Engineers for reviewing engineered drawings.
- Assist in directing field personnel and other staff on projects.
- Inform management about market conditions and industry trends.
- Perform other duties as assigned by upper management.
Position Requirements
- Practical understanding of plumbing systems and service sales.
- Proven ability to successfully manage multiple projects concurrently.
- Demonstrated history of successful sales experience and new customer prospecting.
- Ability to effectively interact with customers, field staff, management, and office personnel.
- Strong written, verbal, analytical, and interpersonal skills.
- Capacity to work independently or as part of a team.
- Flexibility to adapt to changing responsibilities.
- Ability to consistently set and achieve goals and meet deadlines.
- Must possess and maintain a valid driver's license and auto liability insurance.
ACCO Competencies
- Proactivity / Initiative: Recognize needs and act with minimal supervision.
- Perseverance: Overcome challenges and bounce back from adversity.
- Insight: Gather and interpret information for new possibilities.
- Engagement: Communicate persuasively with emotion and logic.
- Teamwork: Collaborate effectively with others, sharing information authentically.
- Big Picture: Understand and contribute to organizational strategy; develop personal career vision.
- Motivation / Dedication: Commit to excellence and collective goals with humility.
- Technical Curiosity / Willingness to Learn: Openness to new experiences, knowledge, and feedback.
- Problem-Solver: Identify, analyze, and solve problems effectively.
Physical Requirements
The physical demands described are representative of those required for successful performance. Reasonable accommodations may be made for individuals with disabilities.
- Regularly lift, push, pull, carry, and/or move up to 10-15 pounds, occasionally up to 30 pounds.
- Regularly walk, stand, and sit.
- Frequently use hands and fingers for handling, grasping, and feeling.
- Regularly talk, hear, and use specific vision abilities (close and distance).
- Frequently operate computer keyboard, telephone, and mobile device.
- Operate and drive a motor vehicle.
- Reach with hands and arms, sometimes above shoulder height.
- Occasionally balance, stoop, kneel, crouch, and crawl.
- Ability to climb ladders and raise roof hatches.
- Possess range of motion to inspect equipment interiors.
- Regular and routine attendance is required.
Work Schedule and Travel
- Hours: Monday to Friday, 7:00 am to 4:00 pm.
- Travel: Approximately 25% of the time to regional offices and customer job sites.
Compensation
- Salary Range: $72,000 to $108,000 annually.
- Actual compensation is based on skills, experience, education, certifications, and location.
- Total compensation includes benefits beyond salary.
About ACCO Engineered Systems
ACCO Engineered Systems is a leading mechanical contractor with a history dating back to 1934. We specialize in the design, fabrication, installation, maintenance, and service of HVAC, refrigeration, plumbing, process piping, and building automation systems for commercial and industrial clients. As one of the largest mechanical contractors in the country and a 100% employee-owned ESOP, we offer a dynamic, family-oriented work environment with opportunities for long-term career growth. Join our dedicated team of intelligent, entrepreneurial professionals who are committed to customer satisfaction.
Equal Opportunity Employer
ACCO is an equal opportunity employer. We consider all qualified applicants, including those with criminal histories, and proudly hire U.S. Military Veterans.
Key skills/competency
- Service Sales
- Project Management
- Client Relationship Management
- Sales Proposals
- Prospecting
- Negotiation
- Plumbing Systems
- Customer Service
- Sales Quotas
- HVAC Systems
Skills & topics
- Service Sales Engineer
- Sales Engineer
- HVAC Sales
- Plumbing Sales
- Project Management
- Sales
- Business Development
- Facility Services
- Mechanical Systems
- Client Relations
How to get hired
- Tailor your resume: Highlight your service sales and project management experience, specifically mentioning HVAC or plumbing systems.
- Craft a compelling cover letter: Emphasize your customer-first attitude and ability to develop new client relationships for ACCO Engineered Systems.
- Prepare for interviews: Be ready to discuss your sales achievements, project management strategies, and understanding of facility systems.
- Showcase ACCO competencies: Demonstrate proactivity, insight, teamwork, and problem-solving skills relevant to the Service Sales Engineer role.
- Network if possible: Connect with current ACCO employees on LinkedIn to gain insights into company culture and the role.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the typical salary range for a Service Sales Engineer at ACCO Engineered Systems?
- The annual salary range for the Service Sales Engineer position at ACCO Engineered Systems is between $72,000 and $108,000. Actual compensation will depend on factors such as your skills, experience, certifications, education, and specific work location.
- What are the key responsibilities of a Service Sales Engineer at ACCO?
- As a Service Sales Engineer, you will identify, sell, and negotiate repair services for commercial and industrial facility systems. You'll also prepare sales proposals, develop new client relationships, manage projects from inception to close, and ensure customer satisfaction while meeting sales targets.
- What kind of experience is required for the Service Sales Engineer role at ACCO Engineered Systems?
- ACCO Engineered Systems looks for candidates with a practical understanding of plumbing systems and service sales, a successful history in sales and prospecting, and the ability to effectively manage multiple projects simultaneously. Strong communication, analytical, and interpersonal skills are also essential.
- Does ACCO Engineered Systems offer career growth opportunities?
- Yes, ACCO Engineered Systems is a growing company and a 100% employee-owned ESOP, offering opportunities for long-term career development within a family-oriented environment. Many employees have long tenures, indicating a commitment to internal growth and employee satisfaction.
- What is the work arrangement for the Service Sales Engineer position?
- This Service Sales Engineer role involves travel to regional branch offices and customer job sites (approximately 25% of the time). While not explicitly stated as remote or hybrid, the role requires on-site presence for client interactions and project management.
- What are the benefits of working for ACCO Engineered Systems as a Service Sales Engineer?
- As a 100% employee-owned company, ACCO offers a unique work environment with a family-oriented feel. You'll be part of a leading mechanical contractor with a strong history and opportunities for professional development and long-term career stability.
