or apply directly on Zoro's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Zoro's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- No 0% of Zoro's roles list one
- Ghost-job risk at Zoro
- high 5 stale, 1 reposted of 11 open
- Hiring momentum
- 19 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Zoro's own greenhouse board since 2026-08-03. Full hiring picture for Zoro.
About this role
The Senior Manager of Customer and Content Strategy at Zoro.com will focus on understanding customer needs and creating effective marketing content to drive engagement and business results. This role involves analyzing customer data to develop buyer profiles, leading marketing strategy for key segments, and managing a team to ensure consistent communication across channels. The position requires collaboration with various teams to define customer strategies and oversee the content calendar.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zoro as an employer.
What you need
- 7+ years of experience with marketing and content planning/strategy
- Bachelor's degree or related professional experience
- Demonstrated strategic thinking skills with a proven ability to develop, articulate, and execute effective strategies that drive business outcomes
- Ability to measure performance and translate data into actionable objectives
- Excellent communication skills – written, interpersonal, and presentations that translate data, statistical, and financial analysis into clear recommendations
- Ability to develop strategic working relationships across the business with technical personnel, senior leadership, and various teams such as Creative Services, Analytics, Merchandising
Nice to have
- Knowledge of B2B industrial market is a plus
What you get
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents
- 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees and 6 company holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
- Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
Worth weighing
- No specific salary figure provided, only a range
- Role involves managing a team but only mentions one individual contributor
- Hybrid work model requires at least two days onsite per week
Summarised from Zoro's posting. Read the full original.
Listed by Zoro on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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