Customer Content Strategy Manager
Zoro · Chicago, Illinois, United States
Posted about 3 months ago · Previously reposted
or apply directly on Zoro's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Zoro's roles stay open a median of 77 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Zoro's roles list one
- Ghost-job risk at Zoro
- high 10 stale, 1 reposted of 11 open
- Hiring momentum
- 19 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Zoro's own greenhouse board since 2026-08-03. Full hiring picture for Zoro.
About this role
The Customer Content Strategy Manager at Zoro.com will focus on creating and executing content strategies that resonate with customers. This role involves developing messaging hierarchies, strategic creative briefs, and maintaining a content calendar, all while collaborating with various teams to ensure cohesive storytelling and evaluating content performance to enhance customer experience.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zoro as an employer.
What you need
- 4+ years of experience with marketing planning/strategy
- Bachelor's degree or related professional experience
- Demonstrated strategic thinking skills
- Ability to measure performance and translate data into actionable objectives
- Experience collaborating across various teams
- Strong collaboration, communication, and organizational skills
What you get
- Medical, dental, vision, and life insurance plans with coverage starting on day one
- Maternity support programs and up to 14 weeks paid leave for birth parents
- 6 free sessions each year with a licensed therapist
- At least 18 paid time off days annually and 6 company holidays
- 6% company contribution to a 401K Retirement Savings Plan
- Tuition reimbursement and student loan refinancing
Worth weighing
- No specific salary figure provided, only a range
- Role requires collaboration across multiple teams, which may lead to complexity
- Hybrid work model requires at least two days onsite per week
Summarised from Zoro's posting. Read the full original.
Listed by Zoro on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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