Zocks

Account Manager (SMB)

Zocks · Denver

Posted 6 days ago · $60,000-$70,000

or apply directly on Zocks's site. We never take the application ourselves.

Is this posting real?

This role has been open
6 days
Zocks's roles stay open a median of 44 days
Reposted
No
Salary listed
Yes
47% of Zocks's roles list one
Ghost-job risk at Zocks
low
0 stale, 1 reposted of 30 open
Hiring momentum
34 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Zocks's own lever board since 2026-08-04. Full hiring picture for Zocks.

About this role

As an Account Manager at Zocks, you will oversee the full post-sale lifecycle for a set of customers, ensuring their successful onboarding, adoption, and renewal. Your role involves driving user activation, monitoring engagement, managing churn risks, and collaborating with cross-functional teams to enhance customer success. You will also handle renewal negotiations and maintain accurate documentation in Salesforce.

Our read on this posting4.8out of 5
benefits
5/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zocks as an employer.

What you need

  • 2 to 3 years in Sales Development, Business Development, Account Management, Customer Success, or Onboarding
  • Strong communication skills and confidence leading customer-facing calls
  • Comfortable working across Sales, Product, Engineering, Support, and RevOps
  • High technical curiosity with willingness to learn product workflows and integrations
  • Highly organized with strong operational discipline and attention to detail
  • Ability to manage multiple accounts at once and keep customers moving without friction

Nice to have

  • Experience in wealth-tech, fintech, or regulated SaaS
  • Proven success driving fast time-to-value and strong renewals
  • Background in onboarding or implementations with integrations and configuration steps
  • Familiarity with Salesforce and SalesLoft
  • Experience with health scoring, renewal processes, and churn prevention frameworks

What you get

  • Medical: 100% of employee premium covered (UnitedHealthcare Select Plus network, 2 plan options)
  • Dental: 99% covered - Guardian, $1,500 annual benefit
  • Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance
  • FSA: Zocks matches dollar-for-dollar up to $500/year
  • Unlimited PTO
  • Paid sick time

Worth weighing

  • Hybrid role requiring in-office presence at least 3 days per week
  • First 60 days require 4 days per week for onboarding/training
  • Expected travel 4x/year for customer visits or conferences
  • Background and reference checks required as part of onboarding

Summarised from Zocks's posting. Read the full original.

Listed by Zocks on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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