Zipline

Staff Software Engineer, Healthcare — Customer Experience

Zipline · Remote in USA; Remote, EMEA

Posted 15 days ago · $180,000 - $220,000

or apply directly on Zipline 's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Zipline 's roles stay open a median of 42 days
Reposted
No
Salary listed
Yes
51% of Zipline 's roles list one
Ghost-job risk at Zipline
low
0 stale, 6 reposted of 342 open
Hiring momentum
454 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Zipline 's own greenhouse board since 2026-08-03. Full hiring picture for Zipline .

About this role

As a Staff Software Engineer on the Nest Applications team at Zipline, you will be responsible for shaping the customer experience of software used for healthcare deliveries. This hands-on full-stack role involves leading the design and delivery of customer-facing applications, making UX decisions, and implementing features that enhance user satisfaction. You will work closely with various teams to identify user problems and mentor other engineers while ensuring high-quality standards in product delivery.

Our read on this posting4.4out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zipline as an employer.

What you need

  • 10+ years of production software engineering experience, including staff-level technical scope
  • Deep full-stack experience, including modern frontend development with React or a comparable framework and strong backend capability in Go, Python, or a similar language
  • A strong record of building external customer-facing products where UX affects adoption, trust, and business outcomes
  • Demonstrated customer obsession: you seek feedback, speak directly with users, turn insight into product improvements, and advocate for customer needs
  • Strong independent design and UX judgment; you can make high-quality product decisions without relying on a dedicated designer
  • Experience with limited releases, feature flags, beta programs, experiments, or phased rollouts

Nice to have

  • E-commerce, marketplaces, or other high-expectation external customer experiences
  • Measurable improvements to conversion, activation, retention, customer satisfaction, or usability
  • Healthcare, fulfillment, logistics, warehouse-management, or supply-chain products

What you get

  • Starting cash range for this role is $180,000 - $220,000
  • Equity compensation
  • Overtime pay
  • Discretionary annual or performance bonuses
  • Sales incentives
  • Medical, dental and vision insurance

Worth weighing

  • No specific technologies mentioned for backend development beyond Go and Python
  • Role involves significant customer interaction, which may require adaptability to user feedback
  • Travel to Africa approximately three times per year may be a consideration for work-life balance

Summarised from Zipline 's posting. Read the full original.

Listed by Zipline on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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