or apply directly on YipitData's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days YipitData's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 30% of YipitData's roles list one
- Ghost-job risk at YipitData
- high 30 stale, 3 reposted of 54 open
- Hiring momentum
- 73 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from YipitData's own greenhouse board since 2026-08-03. Full hiring picture for YipitData.
About this role
As an IT Service Desk Analyst at YipitData, you will be the first point of contact for employees needing IT support, handling issues related to hardware, software, and access. Your daily tasks will include managing support tickets, configuring and deploying MacOS laptops, administering SaaS applications, and assisting with onboarding and offboarding processes. You will work closely with IT, Security, and Infrastructure teams to ensure smooth IT operations in a remote, SaaS-first environment.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of YipitData as an employer.
What you need
- 2–3 years of experience in IT support or service desk environment
- Experience supporting MacOS devices
- Comfortable managing multiple support requests through a ticketing system
- Ability to troubleshoot technical issues and help colleagues resolve problems quickly
- Clear communication with both technical and non-technical users
- Ability to support remote and distributed teams
Nice to have
- Experience with scripting or automation tools such as Python, GAM, or Okta Workflows
What you get
- Flexible work hours
- Flexible vacation
- Parental leave
- Team events
- Wellness budget
- Learning reimbursement
Worth weighing
- Fully remote position with expected East/West Coast work hours
- Role involves managing a high volume of support tickets
- Focus on troubleshooting and resolving issues quickly
- No specific salary mentioned
Summarised from YipitData's posting. Read the full original.
Listed by YipitData on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at YipitData
- Director of TaxUS Remote
- Sales Associate - SMBUS Remote
- SpendHound Finance Partnerships ManagerUS Remote
- Head of Talent AcquisitionUS Remote
- Associate Commercial CounselUS Remote
- Senior Product Marketing ManagerUS Remote
- Senior Software Engineer (Cloud Infrastructure)US Remote
- Staff AccountantUS Remote