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XP Inc.

Assistente de Atendimento Reclame Aqui | Exclusivo PcD

XP Inc. · São Paulo, SP

Posted about 2 months ago

or apply directly on XP Inc.'s site. We never take the application ourselves.

Is this posting real?

This role has been open
55 days
XP Inc.'s roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of XP Inc.'s roles list one
Ghost-job risk at XP Inc.
high
189 stale, 4 reposted of 192 open
Hiring momentum
274 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from XP Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for XP Inc..

About this role

The role involves providing customer service through the Reclame Aqui platform, where the individual will manage customer complaints from receipt to resolution. Responsibilities include contacting clients via phone, email, and WhatsApp, documenting case progress, collaborating with various departments, and ensuring compliance with service level agreements while maintaining a positive customer experience.

Our read on this posting3.2out of 5
benefits
5/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of XP Inc. as an employer.

What you need

  • Ensino médio completo
  • Experiência anterior com atendimento ao cliente
  • Facilidade para lidar com diferentes canais de atendimento
  • Conhecimento básico do Pacote Office

Nice to have

  • Experiência com Reclame Aqui, Ouvidoria, SAC ou Atendimento ao Cliente
  • Conhecimento da plataforma Hugme
  • Vivência em instituições financeiras, bancos, corretoras ou empresas de serviços
  • Conhecimento em análise de indicadores operacionais
  • Certificações do mercado financeiro (CPA-10, CPA-20 ou similares)

What you get

  • Plano de saúde
  • Plano odontológico
  • Wellhub (Gympass)
  • Zenklub
  • Seguro de Vida
  • iFood Benefícios (VA e VR flexível)

Worth weighing

  • The position is exclusively for individuals with disabilities (PcD).
  • No salary information is provided in the posting.
  • The role may require frequent in-person attendance, depending on the function.
  • The company emphasizes a culture of personal interactions and flexible work arrangements.

Summarised from XP Inc.'s posting. Read the full original.

Listed by XP Inc. on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

More roles at XP Inc.

All 192 open roles at XP Inc. →