Support Team Lead
Wolt - English · Thessaloniki, Greece
Posted about 3 months ago · Previously reposted
or apply directly on Wolt - English's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Wolt - English's roles stay open a median of 82 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Wolt - English's roles list one
- Ghost-job risk at Wolt - English
- high 248 stale, 33 reposted of 248 open
- Hiring momentum
- 410 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Wolt - English's own greenhouse board since 2026-08-03. Full hiring picture for Wolt - English.
About this role
As a Support Team Lead at Wolt, you will manage and develop a team of 20-25 Support Associates, ensuring they are motivated and performing at high standards. Your role involves recruiting, mentoring, and leading operations while strategizing to improve customer service experiences. You will also analyze incoming requests to optimize processes and communicate effectively with various stakeholders.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wolt - English as an employer.
What you need
- Experience leading a customer-facing team
- Strong communication skills in Greek and English
- Ability to work under pressure and multi-task
- Tech-savvy with a willingness to learn and teach others
- Customer-focused with a passion for providing exceptional service
- Team-oriented and collaborative mindset
Worth weighing
- No specific salary or benefits mentioned
- Fast-paced startup environment may require flexibility in working hours, including evenings or weekends
- Role involves high-pressure decision-making in a live environment
Summarised from Wolt - English's posting. Read the full original.
Listed by Wolt - English on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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