Wolt - English

Support Team Lead

Wolt - English · Almaty, Kazakhstan

Posted about 3 months ago

or apply directly on Wolt - English's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Wolt - English's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of Wolt - English's roles list one
Ghost-job risk at Wolt - English
high
243 stale, 33 reposted of 248 open
Hiring momentum
410 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Wolt - English's own greenhouse board since 2026-08-03. Full hiring picture for Wolt - English.

About this role

As a Support Team Lead at Wolt, you will oversee local support operations, guiding and developing a high-performing team to ensure exceptional service quality. Your role involves setting performance goals, managing daily operations, and collaborating with other teams to enhance the support experience. You will also actively participate in leadership decision-making and drive continuous improvement initiatives.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wolt - English as an employer.

What you need

  • Strong background in customer service
  • Proven experience leading and managing a customer service or support team
  • Experience setting performance goals and delivering regular performance feedback
  • Ability to work full-time from the office, Monday–Friday, 09:00–18:00
  • Good working proficiency in Kazakh, Russian, and English
  • At least 1 year of experience at Wolt or experience as a Shift Lead

Worth weighing

  • No salary listed
  • Full-time office requirement may limit flexibility
  • Experience at Wolt or as a Shift Lead is a specific requirement

Summarised from Wolt - English's posting. Read the full original.

Listed by Wolt - English on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

More roles at Wolt - English

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