or apply directly on Wolt - English's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Wolt - English's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Wolt - English's roles list one
- Ghost-job risk at Wolt - English
- low 0 stale, 33 reposted of 248 open
- Hiring momentum
- 410 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Wolt - English's own greenhouse board since 2026-08-03. Full hiring picture for Wolt - English.
About this role
As a Support Associate at Wolt, you will be part of the Live Operations team, providing exceptional support to customers, couriers, and restaurants through live chats and phone calls. Your role involves proactive problem-solving, monitoring order volumes, and ensuring smooth delivery operations in collaboration with the Operations team. This position requires shift work, including mornings, evenings, and weekends, as Wolt operates seven days a week.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wolt - English as an employer.
What you need
- Excellent communication skills in German and English
- Patience and persistence in finding solutions
- Attention to detail and strong concentration
- Ability to handle complex tasks requiring quick reactions and good organization
- Ability to manage stress and multitask effectively
- Quick decision-making in challenging situations
Nice to have
- Previous experience in similar roles is welcome but not required
What you get
- Attractive salary starting from €28,826 p.a. for full-time (40 hrs/week)
- Additional pay for work on Sundays, holidays, and night shifts
- 5-day work week
- At least 25 days of annual leave with potential for additional paid time off
- 15% discount on Wolt orders
- Professional support and counseling programs for employees and their immediate family members
Worth weighing
- No specific mention of required prior experience, but candidates should be prepared to learn on the job
- Shift work may not suit everyone, as it includes weekends and evenings
Summarised from Wolt - English's posting. Read the full original.
Listed by Wolt - English on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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