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Weploy

Customer Solutions Consultant

Weploy · Victoria

Posted 22 days ago

or apply directly on Weploy's site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
Weploy's roles stay open a median of 35 days
Reposted
No
Salary listed
No
0% of Weploy's roles list one
Ghost-job risk at Weploy
high
9 stale, 0 reposted of 20 open
Hiring momentum
27 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Weploy's own greenhouse board since 2026-08-03. Full hiring picture for Weploy.

About this role

The Customer Solutions Consultant role involves supporting customers with their insurance service needs through inbound calls. Responsibilities include handling queries related to member services, addressing general questions, and providing empathetic support during call transfers. The position offers opportunities for skill development and is set in a supportive environment with a focus on customer satisfaction metrics.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Weploy as an employer.

What you need

  • 6+ months contact centre experience
  • High-volume / high-pressure capability
  • Strong resilience and emotional maturity
  • Empathy-first mindset
  • Ability to explain complex information in simple, human language
  • Exceptional communication skills (verbal & written)

Nice to have

  • Salesforce experience
  • Private Health Insurance experience

What you get

  • Fully remote position
  • 3-month casual contract with opportunity to extend or go permanent
  • Guaranteed full-time hours (37.5 hours per week)
  • Consistent shifts across 8:30am–6:00pm
  • $36.81 per hour + 12.5% super
  • Training and support provided

Worth weighing

  • Start date is in the future (14th September 2026)
  • Must be based in Melbourne to pick up equipment
  • Role involves handling potentially frustrating customer calls
  • Performance-based opportunities for contract extension or permanent position

Summarised from Weploy's posting. Read the full original.

Listed by Weploy on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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