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Voyager Technologies, Inc.

IT Support Specialist

Voyager Technologies, Inc. · Pittsburgh, PA

Posted 13 days ago · $80,000 - $100,000

or apply directly on Voyager Technologies, Inc.'s site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Voyager Technologies, Inc.'s roles stay open a median of 33 days
Reposted
No
Salary listed
Yes
65% of Voyager Technologies, Inc.'s roles list one
Ghost-job risk at Voyager Technologies, Inc.
high
57 stale, 10 reposted of 158 open
Hiring momentum
222 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Voyager Technologies, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Voyager Technologies, Inc..

About this role

As an IT Support Specialist at Voyager Technologies in Pittsburgh, PA, you will provide hands-on Tier 1-3 IT support for users, managing incidents and requests through the service desk platform. Your responsibilities will include troubleshooting hardware and software issues, supporting device lifecycle activities, and maintaining documentation. You will also assist with secure site operations and collaborate with various IT teams to enhance user experience and security.

Our read on this posting4.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Voyager Technologies, Inc. as an employer.

What you need

  • High school diploma or equivalent and related IT Certifications
  • 5-7 plus years of hands-on IT support, desktop support, service desk, systems administration, or field support experience
  • Experience supporting Windows, macOS, Microsoft 365, endpoint management, identity/access, collaboration tools, printers, peripherals, and common enterprise applications
  • Working knowledge of networking fundamentals, endpoint security, device lifecycle, ticketing systems, and IT service management practices
  • Ability to operate independently in an on-site support role while following enterprise IT, cybersecurity, and change-management standards
  • Strong customer service, written documentation, troubleshooting, prioritization, and communication skills

Nice to have

  • Experience with Microsoft Intune, Entra ID, Active Directory, Defender, GCC High, ServiceNow, Jira, Halo, Zendesk, Jamf, or similar tools
  • Relevant certifications such as Security+, Network+, A+, Microsoft, ITIL, or similar
  • Experience supporting CUI, ITAR/EAR, CMMC, or other regulated data-handling requirements
  • Experience with conference room technology, AV support, local network troubleshooting, and executive or engineering-user support

What you get

  • Flexible Time Off (FTO)
  • Comprehensive medical, dental, and vision coverage for employees and their families
  • Flexible, affordable gym memberships with 12,700+ options nationwide
  • 401(k) retirement plan with a 50% company match on contributions up to 8%
  • Company wellness programs that support physical and mental well-being
  • Additional voluntary benefits and employee support resources

Worth weighing

  • On-site role requires physical ability to lift and move IT equipment up to 50 pounds
  • Position requires access to classified or controlled information and maintaining an active Top Secret clearance
  • No specific mention of remote work options or flexibility in work location

Summarised from Voyager Technologies, Inc.'s posting. Read the full original.

Listed by Voyager Technologies, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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