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VML

Analista de Backoffice D2C (Operações de E-commerce) Remoto

VML · São Paulo, São Paulo, Brazil

Posted about 3 months ago

or apply directly on VML's site. We never take the application ourselves.

Is this posting real?

This role has been open
102 days
VML's roles stay open a median of 103 days
Reposted
No
Salary listed
No
0% of VML's roles list one
Ghost-job risk at VML
high
582 stale, 8 reposted of 582 open
Hiring momentum
227 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from VML's own greenhouse board since 2026-08-03. Full hiring picture for VML.

About this role

The Analista de Backoffice D2C will support and optimize Direct-to-Consumer (D2C) e-commerce operations in North America, ensuring efficient customer experiences through order management, payment processing, financial reconciliations, returns, refunds, and continuous process improvements. Daily tasks include managing order validation, monitoring stock and backorders, investigating payment issues, and analyzing performance indicators.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of VML as an employer.

What you need

  • Experiência em operações de E-commerce D2C, com atuação em gestão de pedidos, pagamentos, estoque e pós-venda.
  • Conhecimento em gateways de pagamento e processos de estorno/reembolso.
  • Experiência com conciliação financeira, chargebacks e prevenção a fraudes.
  • Conhecimento em plataformas de e-commerce, preferencialmente VTEX, e ERP, como SAP.
  • Capacidade analítica para criação de relatórios e acompanhamento de indicadores.
  • Inglês avançado (obrigatório) para interação com times internacionais.

What you get

  • Modelo de Trabalho 100% Remoto.

Worth weighing

  • No salary listed.
  • The role involves working with international teams, which may require flexible hours.
  • The posting emphasizes a commitment to diversity and inclusion, which may indicate a positive workplace culture.

Summarised from VML's posting. Read the full original.

Listed by VML on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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