PitchMeAI Jobs
Via

Support Specialist

Via · Park City, UT

Posted 7 days ago

or apply directly on Via's site. We never take the application ourselves.

Is this posting real?

This role has been open
7 days
Via's roles stay open a median of 45 days
Reposted
No
Salary listed
No
66% of Via's roles list one
Ghost-job risk at Via
high
113 stale, 0 reposted of 157 open
Hiring momentum
219 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Via's own greenhouse board since 2026-08-03. Full hiring picture for Via.

About this role

As a Support Specialist at Via, you will be responsible for assisting driver-partners and ensuring they have a positive experience. Your role involves addressing customer issues, providing exceptional service to riders, and collaborating with various teams to enhance the overall customer experience. This position requires in-person work in Summit County, Utah, with shifts from 3:00 PM to 1:00 AM.

Our read on this posting3.4out of 5
benefits
5/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Via as an employer.

What you need

  • Clear communicator with good listening skills
  • Excellent reading comprehension and writing skills
  • Excellent computer and technical skills
  • Experience with Microsoft Office and Google Suite
  • Ability to take ownership of work
  • Empathetic and customer-focused

Nice to have

  • Experience with CRM tools like Salesforce
  • Fluency in Spanish
  • Willingness to work on various projects

What you get

  • Hourly wage starting at $23.00/hr
  • Free medical plans
  • 401K matching
  • Fuel costs reimbursed for commuting
  • Employer-subsidized health, vision, and dental insurance
  • Employer-subsidized life insurance

Worth weighing

  • In-person position with specific shift hours
  • Role involves handling a variety of customer issues in a fast-paced environment
  • No specific mention of career advancement opportunities

Summarised from Via's posting. Read the full original.

Listed by Via on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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