or apply directly on Via's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Via's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 66% of Via's roles list one
- Ghost-job risk at Via
- high 113 stale, 0 reposted of 157 open
- Hiring momentum
- 219 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Via's own greenhouse board since 2026-08-03. Full hiring picture for Via.
About this role
As a Dispatch Lead, you will manage a team responsible for customer support and dispatch operations, ensuring high-quality service and operational excellence. Your role involves coaching team members, solving real-time operational challenges, and collaborating with local leadership to improve processes. This position requires strong people management skills and the ability to adapt to a fast-paced environment.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Via as an employer.
What you need
- 3+ years of people management experience leading frontline operations, customer support, dispatch, call-center, logistics/transportation, or similarly fast-paced teams
- Proven ability to coach, develop, and hold team members accountable
- Strong operator who can manage competing priorities and make decisions quickly
- Customer-focused and empathetic with a commitment to delivering exceptional service experiences
- Comfortable owning operational outcomes and taking accountability for team performance
- Tech-savvy and comfortable learning new systems, tools, and technologies quickly
What you get
- Medical plans
- 401K matching
- Salary range: $55,000 - $68,000 / year
Worth weighing
- In-person position based in Park City five days per week
- Weekend availability may be required based on operational needs
- Final salary determined by experience, knowledge, and skills; does not include equity or variable pay
Summarised from Via's posting. Read the full original.
Listed by Via on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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