or apply directly on VetEvolve's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days VetEvolve's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 19% of VetEvolve's roles list one
- Ghost-job risk at VetEvolve
- high 110 stale, 3 reposted of 135 open
- Hiring momentum
- 169 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from VetEvolve's own greenhouse board since 2026-08-03. Full hiring picture for VetEvolve.
About this role
The Lead Client Service Representative (Lead CSR) at Tazewell Pike Animal Clinic is responsible for overseeing front desk operations and ensuring an exceptional client experience from check-in to check-out. This role involves leading the client service team, resolving client issues, coordinating patient flow with clinical teams, and maintaining operational efficiency through accurate scheduling and recordkeeping. Additionally, the Lead CSR will assist in training new team members and collaborate with the Practice Manager on various operational tasks.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of VetEvolve as an employer.
What you need
- High school diploma or equivalent
- Minimum of 3 years of veterinary client service or related experience
- Strong communication, organizational, and problem-solving skills
- Proficiency in veterinary practice management software, Microsoft Office, and basic scheduling and billing systems
- Ability to handle sensitive and emotionally charged situations with professionalism and empathy
- Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds
Nice to have
- Prior leadership or training experience is strongly preferred
What you get
- Comprehensive benefits package including medical, dental, and vision coverage
- 401(k) retirement plan participation
- Paid time off
- Paid holidays
- Access to employee assistance program
Worth weighing
- Must be able to work a flexible schedule during all hours the practice is open
- Role involves handling sensitive client interactions which may be emotionally charged
Summarised from VetEvolve's posting. Read the full original.
Listed by VetEvolve on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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