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Veterinary Emergency Group (VEG)

Customer Experience Coordinator

Veterinary Emergency Group (VEG) · Whitby, Ontario, Canada

Posted 22 days ago

or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
Veterinary Emergency Group (VEG)'s roles stay open a median of 45 days
Reposted
No
Salary listed
No
29% of Veterinary Emergency Group (VEG)'s roles list one
Ghost-job risk at Veterinary Emergency Group (VEG)
high
715 stale, 2 reposted of 1,152 open
Hiring momentum
1618 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).

About this role

As a Customer Experience Coordinator at VEG, you will be responsible for enhancing the customer experience through service and communication. Your daily tasks will include greeting customers, managing communications, resolving concerns, and providing guidance on financial options. You will also follow up with customers post-visit to strengthen relationships and ensure a seamless care experience for pets and their owners.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.

What you need

  • 2+ years of experience in a customer service role
  • Advanced knowledge in computer programs and practice management software
  • Highly organized, with strong attention to detail
  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • High emotional intelligence

What you get

  • Competitive compensation, including base and 401K match
  • Comprehensive health and wellness benefits starting on day one
  • Eligibility for equity after one year of full-time employment
  • Focus on learning and growth with clinical and leadership programs
  • Unlimited ER CE + travel stipend
  • Clinical student loan repayment

Worth weighing

  • No salary listed
  • Fast-paced environment may not suit everyone
  • Role requires working with potentially stressful situations involving pets and their owners

Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.

Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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