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Veterinary Emergency Group (VEG)

Customer Experience Coordinator (Relief) - Santa Monica, CA

Veterinary Emergency Group (VEG) · Santa Monica, California, United States

Posted 13 days ago · $19-$29

or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Veterinary Emergency Group (VEG)'s roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
29% of Veterinary Emergency Group (VEG)'s roles list one
Ghost-job risk at Veterinary Emergency Group (VEG)
high
715 stale, 2 reposted of 1,152 open
Hiring momentum
1618 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).

About this role

As a Customer Experience Coordinator at VEG, you will be responsible for enhancing the customer experience by greeting clients, managing communications, and providing support throughout their interactions with the hospital. Your role involves resolving customer concerns, processing payments, and following up post-visit to ensure satisfaction. This position requires a strong focus on empathy and organization, as you will be working in a fast-paced environment with diverse clientele.

Our read on this posting3.6out of 5
benefits
2/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.

What you need

  • 2+ years of experience in a customer service role
  • Advanced proficiency in computer programs and practice management software
  • Highly organized, with strong attention to detail
  • Strong communication skills; able to interact positively with anyone and everyone
  • The ability to multitask and thrive amid chaos
  • High emotional intelligence, able to read a room and plan and act accordingly

What you get

  • Competitive compensation: Pay range is $19-$29 per hour and based on experience
  • Flexible work schedules to support your life outside of work
  • Generous employee referral program
  • Comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

Worth weighing

  • No specific details on career advancement opportunities despite emphasis on growth
  • Environment may be challenging due to noise and odors
  • Requires availability for irregular hours including nights and weekends

Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.

Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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