Customer Experience Coordinator (Relief) - San Diego, CA (Otay Ranch)
Veterinary Emergency Group (VEG) · San Diego, California, United States
Posted about 2 months ago · $19-$29
or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 73 days Veterinary Emergency Group (VEG)'s roles stay open a median of 103 days
- Reposted
- No
- Salary listed
- Yes 29% of Veterinary Emergency Group (VEG)'s roles list one
- Ghost-job risk at Veterinary Emergency Group (VEG)
- high 1152 stale, 2 reposted of 1,152 open
- Hiring momentum
- 338 roles opened in the last 90 days ↓ down vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).
About this role
As a Customer Experience Coordinator at VEG, you will be responsible for enhancing the customer experience by greeting clients, managing communications, and providing personalized service. Your role involves addressing customer needs with empathy, coordinating with medical staff, and following up post-visit to ensure satisfaction. This position requires a proactive approach to problem-solving and the ability to thrive in a fast-paced, sometimes chaotic environment.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.
What you need
- 2+ years of experience in a customer service role
- Advanced proficiency in computer programs and practice management software
- Highly organized, with strong attention to detail
- Strong communication skills; able to interact positively with anyone and everyone
- The ability to multitask and thrive amid chaos
- High emotional intelligence, able to read a room and plan and act accordingly
What you get
- Competitive compensation: pay range is $19-$29 and based on experience
- Flexible work schedules to support your life outside of work
- Generous employee referral program
- Comfy scrubs
- Cool VEG swag
- Food in the fridge for when you’re hungry
Worth weighing
- No specific mention of career advancement opportunities despite emphasis on growth
- Fast-paced environment may not suit everyone
- Role involves working in a potentially stressful and noisy setting
Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.
Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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