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Veterinary Emergency Group (VEG)

Customer Experience Coordinator- Per Diem

Veterinary Emergency Group (VEG) · Ralph Ave, New York, United States

Posted about 3 months ago

or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.

Is this posting real?

This role has been open
87 days
Veterinary Emergency Group (VEG)'s roles stay open a median of 87 days
Reposted
No
Salary listed
No
29% of Veterinary Emergency Group (VEG)'s roles list one
Ghost-job risk at Veterinary Emergency Group (VEG)
high
1152 stale, 2 reposted of 1,152 open
Hiring momentum
1618 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).

About this role

As a Customer Experience Coordinator at VEG, you will be responsible for enhancing the customer experience by greeting clients warmly, managing communications, and providing empathetic support throughout their interactions with the hospital. Your role involves multitasking in a fast-paced environment, addressing customer needs, and ensuring seamless communication between customers and the medical team. You will also follow up with clients post-visit to strengthen relationships and celebrate special moments with them and their pets.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.

What you need

  • 2+ years of experience in a customer service role
  • Advanced proficiency in computer programs and practice management software
  • Highly organized, with strong attention to detail
  • Strong communication skills; able to interact positively with anyone and everyone
  • The ability to multitask and thrive amid chaos
  • High emotional intelligence, able to read a room and plan and act accordingly

What you get

  • Competitive compensation
  • Flexible work schedules to support your life outside of work
  • Generous employee referral program
  • Comfy scrubs
  • Cool VEG swag
  • Food in the fridge for when you’re hungry

Worth weighing

  • No specific salary listed
  • Role requires working in potentially unpleasant environments
  • Availability for nights, weekends, and holidays may be demanding

Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.

Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

More roles at Veterinary Emergency Group (VEG)

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