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Veterinary Emergency Group (VEG)

Customer Experience Coordinator (Part-Time) - Madison, WI

Veterinary Emergency Group (VEG) · Madison, Wisconsin, United States

Posted 23 days ago

or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Veterinary Emergency Group (VEG)'s roles stay open a median of 45 days
Reposted
No
Salary listed
No
29% of Veterinary Emergency Group (VEG)'s roles list one
Ghost-job risk at Veterinary Emergency Group (VEG)
high
715 stale, 2 reposted of 1,152 open
Hiring momentum
1618 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).

About this role

As a Customer Experience Coordinator at VEG, you will be responsible for enhancing the customer experience through service and communication. Your daily tasks will include greeting customers, managing communications, resolving concerns, and providing guidance on financial options. You will also follow up with customers to strengthen relationships and ensure a seamless care experience for pets and their owners.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.

What you need

  • 2+ years of experience in a customer service role
  • Advanced proficiency in computer programs and practice management software
  • Highly organized, with strong attention to detail
  • Strong communication skills; able to interact positively with anyone and everyone
  • The ability to multitask and thrive amid chaos
  • High emotional intelligence, able to read a room and plan and act accordingly

What you get

  • Competitive compensation
  • Unlimited ER CE + travel stipend for part-time credentialed VEGgies ($1,000/year)
  • Travel stipend for part-time uncredentialed VEGgies ($400/year)
  • Flexible work schedules
  • Generous employee referral program
  • Comfy scrubs, cool VEG swag, and food in the fridge

Worth weighing

  • No specific salary listed
  • Part-time role may limit hours and benefits compared to full-time positions
  • High emotional intelligence and adaptability required in potentially stressful situations

Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.

Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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