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Veterinary Emergency Group (VEG)

Customer Experience Coordinator (Part Time) - Knoxville, TN

Veterinary Emergency Group (VEG) · Knoxville, Tennessee, United States

Posted about 3 months ago

or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.

Is this posting real?

This role has been open
89 days
Veterinary Emergency Group (VEG)'s roles stay open a median of 103 days
Reposted
No
Salary listed
No
29% of Veterinary Emergency Group (VEG)'s roles list one
Ghost-job risk at Veterinary Emergency Group (VEG)
high
1152 stale, 2 reposted of 1,152 open
Hiring momentum
338 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).

About this role

As a Customer Experience Coordinator at VEG, you will be responsible for enhancing the customer experience by greeting clients, managing communications, and providing empathetic support throughout their interactions with the hospital. Your role involves multitasking in a fast-paced environment, resolving customer concerns, and ensuring seamless communication between customers and medical staff. You'll also follow up with clients post-visit to strengthen relationships and celebrate special moments with them.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.

What you need

  • 2+ years of experience in a customer service role
  • Advanced proficiency in computer programs and practice management software
  • Highly organized, with strong attention to detail
  • Strong communication skills; able to interact positively with anyone and everyone
  • The ability to multitask and thrive amid chaos
  • High emotional intelligence, able to read a room and plan and act accordingly

What you get

  • Competitive compensation
  • Focus on learning and growth from VEG-created clinical and leadership programs
  • Unlimited ER CE + travel stipend
  • Part-time credentialed VEGgies receive a $1,000/year travel stipend
  • Part-time uncredentialed VEGgies receive a $400/year travel stipend
  • Flexible work schedules

Worth weighing

  • Role involves working in a noisy environment with strong or unpleasant odors
  • Availability required for nights, weekends, and holidays may impact work-life balance

Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.

Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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