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Veterinary Emergency Group (VEG)

Customer Experience Coordinator - Maple Grove, MN

Veterinary Emergency Group (VEG) · Maple Grove, Minnesota, United States

Posted 14 days ago

or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Veterinary Emergency Group (VEG)'s roles stay open a median of 45 days
Reposted
No
Salary listed
No
29% of Veterinary Emergency Group (VEG)'s roles list one
Ghost-job risk at Veterinary Emergency Group (VEG)
high
715 stale, 2 reposted of 1,152 open
Hiring momentum
1618 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).

About this role

As a Customer Experience Coordinator at VEG, you'll be responsible for enhancing the customer experience through warm greetings, effective communication, and personalized service. Your role involves managing customer interactions across various channels, resolving concerns, and ensuring seamless communication between customers and medical staff. You'll also follow up with customers post-visit to strengthen relationships and provide compassionate guidance on sensitive topics.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.

What you need

  • 2+ years of experience in a customer service role
  • Advanced knowledge in computer programs and practice management software
  • Highly organized, with strong attention to detail
  • Strong communicator; able to interact positively with anyone
  • Strong multitasker, able to thrive amid chaos
  • High emotional intelligence, able to read a room and plan and act accordingly

What you get

  • Competitive compensation, including base and 401K match
  • Comprehensive health and wellness benefits that start on day one
  • Equity eligibility after one year of full time, active employment
  • Focus on learning and growth, including unlimited ER CE + travel stipend
  • Clinical student loan repayment
  • Paid parental leave, up to 12 weeks at 100% of regular salary

Worth weighing

  • No salary listed
  • Role involves working in a potentially stressful and chaotic environment
  • High emotional intelligence required, indicating a need for strong interpersonal skills

Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.

Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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