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Veterinary Emergency Group (VEG)

Customer Experience Coordinator - Horizon West, FL

Veterinary Emergency Group (VEG) · Horizon West, Florida, United States

Posted about 3 months ago

or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Veterinary Emergency Group (VEG)'s roles stay open a median of 103 days
Reposted
No
Salary listed
No
29% of Veterinary Emergency Group (VEG)'s roles list one
Ghost-job risk at Veterinary Emergency Group (VEG)
high
1152 stale, 2 reposted of 1,152 open
Hiring momentum
338 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).

About this role

As a Customer Experience Coordinator at VEG, you will be responsible for enhancing the customer experience through effective communication and service. Your day-to-day tasks will include greeting customers, managing communications, resolving concerns, and following up after visits to ensure satisfaction. You will work closely with the nursing team and doctors to provide seamless care while maintaining a warm and professional demeanor.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.

What you need

  • 2+ years of experience in a customer service role
  • Advanced knowledge in computer programs and practice management software
  • Highly organized, with strong attention to detail
  • Strong communicator; able to interact positively with anyone and everyone
  • Strong multitasker, able to thrive amid chaos
  • High emotional intelligence, able to read a room and plan and act accordingly

What you get

  • Competitive compensation, including base and 401K match
  • Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
  • Eligibility for equity after one year of full time, active employment with VEG
  • Focus on learning and growth, including VEG-created clinical and leadership programs and unlimited ER CE + travel stipend
  • Clinical student loan repayment
  • Paid parental leave, up to 12 weeks at 100% of regular salary

Worth weighing

  • No specific salary listed
  • Role involves working in a potentially stressful and chaotic environment
  • Customer service experience is crucial, but the role may not involve technical veterinary skills
  • High emotional intelligence and adaptability are essential due to the nature of the work

Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.

Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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