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Veterinary Emergency Group (VEG)

Customer Experience Coordinator - H Street, Washington, D.C.

Veterinary Emergency Group (VEG) · Washington, District of Columbia, United States

Posted 8 days ago

or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
Veterinary Emergency Group (VEG)'s roles stay open a median of 45 days
Reposted
No
Salary listed
No
29% of Veterinary Emergency Group (VEG)'s roles list one
Ghost-job risk at Veterinary Emergency Group (VEG)
high
715 stale, 2 reposted of 1,152 open
Hiring momentum
1618 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).

About this role

The Customer Experience Coordinator at VEG is responsible for enhancing the customer experience by greeting clients, managing communications, and providing compassionate support throughout their interactions. This role involves multitasking in a fast-paced environment, addressing customer needs, and ensuring seamless coordination with medical staff. The position also emphasizes building relationships with customers and their pets while maintaining a high level of professionalism and empathy.

Our read on this posting3.6out of 5
benefits
5/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.

What you need

  • 2+ years of experience in a customer service role
  • Advanced knowledge in computer programs and practice management software
  • Highly organized, with strong attention to detail
  • Strong communication skills
  • Ability to multitask in chaotic environments
  • High emotional intelligence

What you get

  • Competitive compensation, including base and 401K match
  • Comprehensive health and wellness benefits starting on day one
  • Eligibility for equity after one year of full-time employment
  • Focus on learning and growth with clinical and leadership programs
  • Unlimited ER CE + travel stipend
  • Clinical student loan repayment

Worth weighing

  • No specific salary listed
  • Role requires working in potentially stressful and chaotic environments
  • High emotional intelligence is crucial for success in this position

Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.

Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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