Technical Support Engineer, Kasten
Veeam Software · San Jose, Costa Rica
Posted 26 days ago · Previously reposted
or apply directly on Veeam Software's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Veeam Software's roles stay open a median of 43 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Veeam Software's roles list one
- Ghost-job risk at Veeam Software
- low 0 stale, 23 reposted of 242 open
- Hiring momentum
- 400 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Veeam Software's own greenhouse board since 2026-08-03. Full hiring picture for Veeam Software.
About this role
As a Technical Support Engineer for Kasten at Veeam, you will work closely with customers to resolve their technical issues and enhance their experience with the K10 product. Your role involves collaborating with various internal teams, contributing to technical documentation, and managing customer inquiries efficiently. You will also participate in coverage rotations during weekends and holidays to ensure continuous support.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veeam Software as an employer.
What you need
- 3+ years of related technical and customer facing experience
- Excellent communication skills in both oral and written form
- Strong understanding and experience with networking, cloud, virtualization, backup, and recovery concepts
- Experience in Linux administration
- Experience with Docker and Kubernetes management
- Foundation knowledge of bash or similar Linux scripting languages
Nice to have
- Experience with managed solutions such as: OpenShift, PKS, Rancher, Google GKE, AWS EKS, etc. and VMware administration
- Worked in public cloud infrastructure including AWS, Azure, and Google Cloud
- Kubernetes certifications (CKA or CKAD)
- Previous startup experience
What you get
- Comprehensive Health Coverage – Fully employer-paid medical, dental, and vision insurance for employees and eligible dependents, including virtual care services
- Wellbeing & Mental Health Support – Access to an Employee Assistance Program (EAP) that includes confidential therapy sessions, plus legal and financial counseling services
- Financial Protection Benefits – Company-provided life and disability insurance to help support employees and their families
- Paid Time Off & Global Recharge Days – Vacation time, statutory holidays, and additional company-wide VeeaMe Days dedicated to rest, wellbeing, and self-care
- Family-Friendly Leave Programs – Competitive maternity, paternity, adoption, and other leave benefits that support employees through important life moments
- Give Back to Your Community – Employees receive paid volunteer time each year through the Veeam Cares program
Worth weighing
- Position is based in San Jose, Costa Rica; applicants outside of Costa Rica may be declined
- Participation in weekend and holiday coverage rotation may be required
Summarised from Veeam Software's posting. Read the full original.
Listed by Veeam Software on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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