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Veeam Software

Sr Customer Success Engineer (Remote: British Columbia, CAN)

Veeam Software · British Columbia, Canada

Posted about 3 months ago

or apply directly on Veeam Software's site. We never take the application ourselves.

Is this posting real?

This role has been open
79 days
Veeam Software's roles stay open a median of 79 days
Reposted
No
Salary listed
No
0% of Veeam Software's roles list one
Ghost-job risk at Veeam Software
high
235 stale, 23 reposted of 242 open
Hiring momentum
400 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Veeam Software's own greenhouse board since 2026-08-03. Full hiring picture for Veeam Software.

About this role

As a Senior Customer Success Engineer at Veeam, you will act as a trusted technical advisor for a portfolio of strategic accounts, guiding customers through activation, adoption, and optimization of Veeam's data protection solutions. Your role involves developing tailored Customer Success Plans, conducting health assessments, and facilitating recovery simulations to ensure customers achieve their desired outcomes. Collaboration with sales and other teams is key to identifying expansion opportunities and enhancing customer relationships throughout the lifecycle.

Our read on this posting3.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veeam Software as an employer.

What you need

  • 5+ years of experience in customer-facing technical roles such as Customer Success Engineering, Technical Account Management, Solutions Engineering, Consulting, or Professional Services focused on data protection and recovery technologies
  • Strong technical expertise across backup and recovery, virtualization, operating systems, storage, cloud platforms, cybersecurity, and automation technologies
  • Experience designing and validating protection strategies and recovery preparedness programs
  • Proven ability to translate customer business objectives into technical roadmaps and measurable outcomes
  • Strong executive communication skills with experience presenting to senior stakeholders
  • Demonstrated ability to manage multiple strategic customer relationships

Nice to have

  • Advanced knowledge of the Veeam portfolio and data resilience technologies
  • AWS Solutions Architect or Microsoft Azure certifications
  • Security-focused certifications such as CISSP or CCSP
  • Infrastructure and enterprise platform certifications such as VCP or CCNA
  • Experience with enterprise-scale environments and cyber resilience initiatives

What you get

  • Paid vacation starting at 15 days per year, increasing to 20 or 25 based on tenure
  • 4 additional global VeeaMe Days and 24 paid volunteer hours annually
  • Paid parental leave including 3 weeks for all parents and 12 weeks for birthing parents
  • Medical, dental, and vision coverage from day one
  • Mental health support and therapy sessions
  • RRSP retirement plan with matching contributions

Worth weighing

  • No specific mention of remote work policies beyond the location
  • The role requires a high-touch engagement model with a limited portfolio of high-value customers
  • Compensation range provided, but offers are typically made below the midpoint of the range

Summarised from Veeam Software's posting. Read the full original.

Listed by Veeam Software on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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