or apply directly on Veeam Software's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Veeam Software's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 0% of Veeam Software's roles list one
- Ghost-job risk at Veeam Software
- low 0 stale, 23 reposted of 242 open
- Hiring momentum
- 400 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Veeam Software's own greenhouse board since 2026-08-03. Full hiring picture for Veeam Software.
About this role
The Senior Manager, Customer Success Engineering at Veeam leads a team of Customer Success Engineers to drive customer outcomes related to the Veeam Data Platform. This role involves strategic planning and hands-on leadership to ensure customers achieve value, improve resilience, and mitigate renewal risks. The manager will coach the team, establish customer success practices, and collaborate with various departments to align efforts with customer needs and business goals.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veeam Software as an employer.
What you need
- Eight or more years of customer-facing technical experience in enterprise IT, SaaS, data protection, backup and recovery, cloud, infrastructure, technical consulting, pre-sales engineering, technical account management, solutions architecture, or related fields.
- Three or more years of people leadership experience managing technical professionals, customer success engineers, technical account managers, solutions engineers, or similar roles.
- Proven ability to lead managers or technical teams through ambiguity, shifting priorities, and complex customer situations.
- Strong understanding of Veeam solutions or comparable data protection, backup, recovery, cyber resilience, and enterprise infrastructure technologies.
- Experience building and scaling customer success practices, including onboarding, success planning, adoption motions, health scoring, executive business reviews, renewal readiness, and risk mitigation.
- Strong technical acumen across virtualization, storage, operating systems, cloud platforms, scripting or automation, and disaster recovery and resilience best practices.
Nice to have
- Preferred industry certifications include AWS Solutions Architect, Microsoft Azure Administrator, Microsoft Azure Solutions Architect Expert, or similar cloud and infrastructure certifications.
- VMCE certification preferred, or ability to complete within an agreed timeframe after hire.
What you get
- Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- Medical, dental, and vision coverage starting on your first day
- Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
- 401(k) retirement plan with company matching contributions
- Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
Worth weighing
- No specific salary range mentioned for the role, but compensation transparency is emphasized with geographic zones and ranges provided for other roles.
- The role involves significant leadership responsibilities and requires a blend of strategic and hands-on execution, which may be challenging for some candidates.
Summarised from Veeam Software's posting. Read the full original.
Listed by Veeam Software on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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