Senior Customer Success Engineer
Veeam Software · Remote, United Arab Emirates
Posted 26 days ago · Previously reposted
or apply directly on Veeam Software's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Veeam Software's roles stay open a median of 43 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Veeam Software's roles list one
- Ghost-job risk at Veeam Software
- low 0 stale, 23 reposted of 242 open
- Hiring momentum
- 400 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Veeam Software's own greenhouse board since 2026-08-03. Full hiring picture for Veeam Software.
About this role
As a Senior Customer Success Engineer at Veeam, you will be responsible for driving long-term customer outcomes by managing onboarding, adoption, and optimization of Veeam's Data Platform. Your role will involve configuring customer accounts, conducting recovery simulations, and engaging with executive stakeholders to align business outcomes with product adoption. You will also monitor churn risk and collaborate on strategies to enhance customer success and value.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veeam Software as an employer.
What you need
- 5+ years in customer-facing engineering roles focused on data backup and recovery
- Advanced level of English
- Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices
- Strong experience designing and executing protection plans, migrations, and recovery simulations
- VMCE certification required (may be completed post-hire within an agreed timeframe)
- Proven ability to translate business outcomes into technical adoption roadmaps and measurable value
Nice to have
- Familiarity with Veeam platform capabilities
- Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
- Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations
What you get
- 24 days for first 2 years, increasing to 30 days after 2 years of service
- 4 extra global VeeaMe Days for self-care
- 24 paid volunteer hours annually through Veeam Cares
- Private medical insurance for employees, spouses, and dependents
- Life and Disability insurance with AD&D coverage equal to 3x annual salary
- Free Employee Assistance Program (EAP) with up to 12 therapy sessions, plus legal and financial advice
Worth weighing
- No salary listed
- Role involves significant customer engagement and technical expertise, which may require strong interpersonal skills
- The position covers a range of responsibilities from technical to strategic, which may be demanding
Summarised from Veeam Software's posting. Read the full original.
Listed by Veeam Software on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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