PitchMeAI Jobs
Veeam Software

Desktop Support Engineer II

Veeam Software · Seattle, WA, USA

Posted about a month ago

or apply directly on Veeam Software's site. We never take the application ourselves.

Is this posting real?

This role has been open
33 days
Veeam Software's roles stay open a median of 43 days
Reposted
No
Salary listed
No
0% of Veeam Software's roles list one
Ghost-job risk at Veeam Software
low
0 stale, 23 reposted of 242 open
Hiring momentum
400 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Veeam Software's own greenhouse board since 2026-08-03. Full hiring picture for Veeam Software.

About this role

As a Desktop Support Engineer II at Veeam, you'll provide high-touch technical support to executive leaders, ensuring their technology operates smoothly and securely. Your responsibilities will include managing audio/visual setups for meetings, performing proactive maintenance on executive technology, and supporting home office setups. You'll also coordinate with various teams to resolve incidents and maintain documentation of support activities.

Our read on this posting3.4out of 5
benefits
5/5
freshness
3/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veeam Software as an employer.

What you need

  • Bachelor's degree in Information Technology, Computer Science, MIS, Business, or a related field preferred; equivalent professional experience will be considered in lieu of a degree
  • 5+ years in desktop or end-user support, including at least 5 years dedicated to C-level executives and their assistants
  • Proven expertise supporting mixed computing environments across Mac, Windows, iOS, and Android platforms
  • Strong working knowledge of IT infrastructure including Active Directory, networking, and server technologies
  • Deep proficiency with Microsoft 365 — Outlook, Teams, SharePoint, and OneDrive — including calendar and mailbox troubleshooting for heavily scheduled executives
  • Hands-on experience with enterprise ITSM ticketing systems

Nice to have

  • Proficiency in audio/visual technology setup, troubleshooting, and support for conference rooms and presentation spaces
  • Experience with installation, cabling, and maintenance of office technology equipment
  • Ability to lift and transport equipment up to 50 lbs
  • Experience supporting executives in a global or multi-site organization
  • Familiarity with executive travel support, including remote troubleshooting across time zones

What you get

  • Unlimited paid time off
  • 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
  • Medical, dental, and vision coverage starting on your first day
  • Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
  • 401(k) retirement plan with company matching contributions

Worth weighing

  • No specific mention of remote work flexibility beyond supporting executives while traveling
  • The role requires after-hours support and on-call rotation, which may impact work-life balance
  • High-touch support for executives may lead to high-pressure situations
  • The position involves a mix of technical troubleshooting and customer service, requiring strong interpersonal skills

Summarised from Veeam Software's posting. Read the full original.

Listed by Veeam Software on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Veeam Software

All 242 open roles at Veeam Software →

Apply to a Desktop Support Engineer II position at Veeam Software - Jobs near me at Seattle, WA, USA