or apply directly on Vana's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Vana's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 0% of Vana's roles list one
- Ghost-job risk at Vana
- low 0 stale, 0 reposted of 22 open
- Hiring momentum
- 40 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Vana's own lever board since 2026-08-04. Full hiring picture for Vana.
About this role
The QA role at Vana involves monitoring and validating the performance of customer service flows, systems, communication channels (like chat, email, and calls), and digital tools to ensure they operate optimally and align with organizational goals and customer experience. The position is integral to maintaining the quality of service in a fintech environment focused on providing accessible financial products through a mobile app.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Vana as an employer.
What you need
- Experience in quality assurance or similar roles
- Ability to monitor and validate customer service flows and systems
- Familiarity with communication channels such as chat, email, and calls
- Understanding of digital tools used in customer service
What you get
- Additional benefits beyond the legal requirements
- Collaborative parking
- Life and medical expenses insurance
- Working in a growing 100% Guatemalan fintech
- Pleasant work environment
- Opportunities for growth
Worth weighing
- No specific salary information provided
- Focus on customer service and operational efficiency may limit technical skill development
- The role is within a growing fintech, which may offer dynamic work experiences
Summarised from Vana's posting. Read the full original.
Listed by Vana on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.