Akeneo PIM & SFCC L2 Support

Valtech · Bengaluru

Posted 7 days ago

or apply directly on Valtech's site. We never take the application ourselves.

Is this posting real?

This role has been open: 7 days
Reposted: No
Salary listed: No
Ghost-job risk at Valtech: high
Hiring momentum: 234 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from Valtech's own greenhouse board since 2026-08-03. Full hiring picture for Valtech.

About this role

In this role, you will provide L2 support for Akeneo PIM and Salesforce B2C Commerce, focusing on troubleshooting and resolving data issues. You will analyze data flows, perform root cause analysis, and collaborate with various teams to ensure timely resolution of incidents. Additionally, you will document processes and participate in a 24/7 rotational on-call support system.

Our read on this posting3.0out of 5

benefits: 2/5
freshness: 5/5
career value: 4/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Valtech as an employer.

What you need

6+ years of experience in IT/technical support
Hands-on experience troubleshooting Akeneo PIM issues
Hands-on experience troubleshooting Salesforce B2C Commerce issues
Ability to trace data flow issues end-to-end across PIM and storefront
Strong analytical and root cause analysis skills
Willingness to work 24/7 rotational shifts

Nice to have

Experience with e-commerce data governance or catalog data quality processes
Exposure to ticketing/ITSM tools like JIRA Service Management or ServiceNow
Basic scripting/SQL knowledge for data validation
Experience in Agile methodologies and consulting
Familiarity with API/integration troubleshooting

What you get

Flexibility with remote and hybrid work options
Career advancement opportunities with international mobility
Access to cutting-edge tools, training, and industry experts
Benefits tailored to each location

Worth weighing

No salary listed
Role involves 24/7 on-call support which may affect work-life balance
Hands-on troubleshooting experience is mandatory, not just conceptual knowledge
The position requires strong collaboration with various teams during critical incidents

Summarised from Valtech's posting. Read the full original.

Listed by Valtech on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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