TrellisWare Technologies

Senior Customer Support Engineer

TrellisWare Technologies · San Diego, California

Posted 26 days ago

or apply directly on TrellisWare Technologies's site. We never take the application ourselves.

Is this posting real?

This role has been open
26 days
TrellisWare Technologies's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of TrellisWare Technologies's roles list one
Ghost-job risk at TrellisWare Technologies
high
21 stale, 0 reposted of 26 open
Hiring momentum
38 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from TrellisWare Technologies's own greenhouse board since 2026-08-03. Full hiring picture for TrellisWare Technologies.

About this role

As a Senior Customer Support Engineer at TrellisWare, you will collaborate with customers and internal teams to facilitate the deployment of wireless communication products, including radios and waveforms. Your role involves conducting technical meetings, providing customer education, leading contract execution, and advocating for customer needs within the organization. You will also engage in system design, testing, and optimization to ensure product suitability for customer applications.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of TrellisWare Technologies as an employer.

What you need

  • Bachelor's degree in electrical engineering or related field
  • Minimum of four years' experience with a broad multidisciplinary technical background
  • Minimum of two years’ experience supporting customers with radio communication products
  • System design/architecture experience for complex communications systems
  • RF Link and Network Planning
  • Networking: Layer 2 and layer 3 data networks and protocols

Nice to have

  • Master's degree or higher
  • Practical experience with military or commercial wireless products
  • Experience with soldier-based situation awareness software such as ATAK, SittaWare, Ditto or SHARE
  • Familiar with MPEG video encoding/decoding considerations
  • Prior military communications experience

Worth weighing

  • Up to 25% domestic and international travel required
  • No specific benefits listed in the posting
  • Salary range provided is broad, indicating potential variability based on experience

Summarised from TrellisWare Technologies's posting. Read the full original.

Listed by TrellisWare Technologies on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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