Technical Support Engineer (Inference) - India Weekends
Together AI · Pune or Bangalore, India
Posted about 2 months ago
or apply directly on Together AI's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 53 days Together AI's roles stay open a median of 54 days
- Reposted
- No
- Salary listed
- No 72% of Together AI's roles list one
- Ghost-job risk at Together AI
- high 45 stale, 0 reposted of 61 open
- Hiring momentum
- 77 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-26
Measured from postings appearing on and disappearing from Together AI's own greenhouse board since 2026-08-03. Full hiring picture for Together AI.
About this role
As a Technical Support Engineer at Together AI, you will be the primary point of contact for customers facing technical challenges with AI training and inference solutions. Your role involves resolving complex issues, maintaining system performance, and collaborating with various teams to enhance customer satisfaction. You will also contribute to infrastructure changes and documentation while working primarily on weekends and two weekdays.
- benefits
- 2/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Together AI as an employer.
What you need
- 6+ years of experience in a customer-facing technical role, SRE, DevOps, or infrastructure engineering, with at least 1 year in a support role for an AI service
- Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments
- Advanced, production-level experience with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible)
- Proven ability to diagnose complex network-layer issues and read traces
- Strong knowledge of Python, TypeScript, and/or JavaScript with testing/debugging experience using curl and Postman-like tools
- Demonstrated expertise with observability tooling (e.g., Prometheus, Grafana) at scale
Nice to have
- Familiarity with operating storage systems in HPC environments such as Vast and Weka
- Foundational understanding in the installation, configuration, administration, troubleshooting, and securing of compute clusters
- Complex technical problem solving and troubleshooting, with a proactive approach to issue resolution
- Ability to operate in dynamic environments, adept at managing multiple projects, and comfortable with frequent context switching and prioritization
What you get
- Competitive compensation
- Startup equity
- Health insurance
- Flexibility in terms of remote work for the respective hiring region
Worth weighing
- Role requires working weekends and two additional weekdays, which may affect work-life balance
- On-call coverage during weekends may lead to unpredictable hours
- The position involves a transition from a Monday to Friday role to a weekend shift after ramping up, which may require adjustment
Summarised from Together AI's posting. Read the full original.
Listed by Together AI on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.
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