or apply directly on Thimble's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 1 day Thimble's roles stay open a median of 2 days
- Reposted
- No
- Salary listed
- No 0% of Thimble's roles list one
- Ghost-job risk at Thimble
- low 0 stale, 0 reposted of 1 open
- Hiring momentum
- 2 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Thimble's own lever board since 2026-08-04. Full hiring picture for Thimble.
About this role
The P&C Customer Success Representative at Thimble will provide exceptional service to customers and brokers, addressing inquiries, managing complaints, and troubleshooting issues. This role involves assisting prospective customers with insurance-related questions and supporting broker onboarding and relationships, all while handling a high volume of emails and chats to ensure a positive customer experience.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Thimble as an employer.
What you need
- Licensed in Property & Casualty (P&C) insurance
- Ability to handle high volume of emails and chats
- Strong customer service skills
- Experience in addressing customer inquiries and complaints
- Ability to assist with broker sales support and onboarding
What you get
- Fully remote company
- Thimble Fridays! (out of office at 12:00pm local time)
- Comprehensive health, vision, and dental coverage
- 401(k) auto enrollment and matching (100% of the first 3% and 50% of the next 3%)
- PTO: 20 days vacation + 12 company-wide holidays + 8 floating days + 1 VTO (Volunteer Time Off) + unlimited sick time
- Parental Leave: 100% paid 12 weeks + 2 weeks gradual return
Worth weighing
- Position is remote but requires alignment with Pacific Time Zone hours
- High volume of customer interactions may lead to a fast-paced work environment
Summarised from Thimble's posting. Read the full original.
Listed by Thimble on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.