The Predictive Index

Client Success Manager

The Predictive Index · Westwood, MA

Posted 23 days ago

or apply directly on The Predictive Index's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
The Predictive Index's roles stay open a median of 45 days
Reposted
No
Salary listed
No
50% of The Predictive Index's roles list one
Ghost-job risk at The Predictive Index
high
3 stale, 0 reposted of 6 open
Hiring momentum
7 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from The Predictive Index's own greenhouse board since 2026-08-03. Full hiring picture for The Predictive Index.

About this role

As a Client Success Manager at The Predictive Index, you will manage a portfolio of clients, ensuring they effectively utilize PI's talent optimization software, including its AI capabilities. Your role involves building relationships, driving client engagement, consulting on talent strategies, and presenting insights based on client data. You will also identify opportunities for account growth and act as the voice of the customer within the organization.

Our read on this posting3.2out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of The Predictive Index as an employer.

What you need

  • Strong business acumen
  • Proven account management experience
  • Experience communicating effectively at all levels of the organization
  • Experience delivering client-focused solutions
  • Ability to synthesize and summarize client feedback
  • Excellent interpersonal communication skills

Nice to have

  • Previous experience with talent management and organizational design

What you get

  • $96,000 OTE annually
  • Unlimited PTO
  • 401(k) with match
  • Flexibility to work at headquarters, remotely, or a mix of both
  • Access to AI tools and ongoing training

Worth weighing

  • Non-exempt, hourly position
  • No specific mention of career advancement opportunities
  • Emphasis on AI usage may indicate a tech-heavy environment

Summarised from The Predictive Index's posting. Read the full original.

Listed by The Predictive Index on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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