PitchMeAI Jobs
The City of Fort Worth

Customer Service Representative II

The City of Fort Worth · Library

Posted 8 days ago · $18.32 - $22.90

or apply directly on The City of Fort Worth's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
The City of Fort Worth's roles stay open a median of 14 days
Reposted
No
Salary listed
Yes
91% of The City of Fort Worth's roles list one
Ghost-job risk at The City of Fort Worth
low
0 stale, 0 reposted of 55 open
Hiring momentum
118 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from The City of Fort Worth's own greenhouse board since 2026-08-03. Full hiring picture for The City of Fort Worth.

About this role

The Customer Service Representative II position at the Fort Worth Public Library involves providing exemplary customer service to library patrons, managing the circulation of library materials, and performing various administrative tasks. Responsibilities include assisting customers in person, over the phone, and via email, handling cash transactions, and supporting library programs and outreach events. The role requires flexibility in scheduling, including some evening and weekend work.

Our read on this posting4.2out of 5
benefits
4/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of The City of Fort Worth as an employer.

What you need

  • High school diploma/GED
  • Two years of responsible customer service experience within the area of assignment
  • Must pass physical

Nice to have

  • Ability to communicate with customers in Spanish
  • Experience working in a library
  • Proficient skills using Microsoft Word and Excel
  • One or more years of cash handling experience
  • Ability to work evenings and weekends

What you get

  • 11 Paid Holidays
  • Medical
  • Dental
  • Vision
  • Paid Time Off
  • Pension Plan

Worth weighing

  • Pay range is specified but may vary based on experience
  • Some evening and weekend work required
  • Physical demands include light work and repetitive motions

Summarised from The City of Fort Worth's posting. Read the full original.

Listed by The City of Fort Worth on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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