Senior IT Support Engineer

TechnologyAdvice · United States - On-Site Requirement

Posted 28 days ago

or apply directly on TechnologyAdvice's site. We never take the application ourselves.

Is this posting real?

This role has been open: 28 days
Reposted: No
Salary listed: No
Ghost-job risk at TechnologyAdvice: high
Hiring momentum: 36 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from TechnologyAdvice's own greenhouse board since 2026-08-03. Full hiring picture for TechnologyAdvice.

About this role

The Senior IT Support Engineer at TechnologyAdvice is responsible for providing hands-on technology support across the organization, managing day-to-day ticketing, technical troubleshooting, and hardware logistics. The role involves collaborating with the IT team to enhance support practices, improve security, and ensure productivity across Mac, Windows, and cloud environments. Additionally, the engineer will manage vendor relationships and lead projects aimed at resolving recurring issues and process gaps.

Our read on this posting3.4out of 5

benefits: 5/5
freshness: 4/5
career value: 4/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of TechnologyAdvice as an employer.

What you need

4+ years of IT experience with exposure to multiple areas of IT, including end-user support, security, networks, remote environments and access management
Experience in a SaaS-centric environment using Office 365 or Google Workspace, Slack, MDMs and other cloud-management tools to support 100+ team members
Background supporting both Mac and Windows environments for end users
Strong troubleshooting and critical-thinking skills
Ability to think strategically and recommend improvements
Demonstrated ownership and sound judgment

What you get

Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives
Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays
Remote-First Culture: Work from the comfort of your home
Flexible PTO: Take the time you need, when you need it
Health Coverage: Medical, dental, and vision plans for you and your family
Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage

Worth weighing

On-site requirement specified, which may limit remote work flexibility for this role
No specific mention of career advancement opportunities beyond mentorship programs
Salary range provided is somewhat broad, which may indicate flexibility based on negotiation

Summarised from TechnologyAdvice's posting. Read the full original.

Listed by TechnologyAdvice on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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